Access Guide
Accommodation Overview
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About
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- This is a 5 bedroom, single level, wheelchair accessible holiday home which sleeps up to 10 people in the Golden Valley area of Herefordshire.
- There are 5 bedrooms in total.
- There is step-free level access to all bedrooms.
- There is 1 bedroom with adaptations.
- There is step-free level access to the bedroom with adaptations.
- Bedroom 4 has been adapted and has a fixed, H-track ceiling hoist that can be used to access all areas, including the ensuite bathroom. There is also a fixed, single track ceiling hoist to access the hot tub if needed. Guests need to bring their own hoist slings.
- The bedroom with adaptations does not have an adjoining room.
- The bedroom with adaptations has an ensuite with a wheel-in shower.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Hereford.
- The nearest bus station is Hereford.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- The following facilities are available: a seat/chair, bath steps, bath mats, raised toilet seats, a water bowl for assistance dogs, shower chairs, commodes, over bed tables, standing frames and mobility scooter charging facilities.
- Additional equipment which can be borrowed or hired includes: a high-low profiling bed with rails, remote control colour-change lamp, large bean bag, perch stools and various shower chairs. These are available and in-situ and can be used at no extra cost.
- View more information on borrowing or hiring equipment (opens new tab).
- The venue can provide large print documents.
- Staff receive the following training: BSL Level 2 and Disability Awareness.
Parking
- The car park is located at the side and front of the accommodation.
- The car park is open air/surface.
- There are no designated Blue Badge parking bays available.
- This car park is for visitors only.
- Parking is free for all users.
Entrance
- This entrance is located at the front of the accommodation, next to the parking area.
- There is step-free access via slope at the entrance.
- There is a key safe at a height of 122cm.
- There is a key lock at a height of 100cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 78cm.
- There is step-free level access as you enter.
- There is an alternative entrance at the rear of the property that as an opening with a width 79cm.
Lounge
- The lounge is located to the left after entering the accommodation.
- There is step-free level access into the lounge.
- The width of the opening is 133cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in the lounge includes: armchairs, sofas and riser recliner chairs.
- Furniture available in the lounge includes: coffee tables.
- There is a TV with subtitles.
Dining Room
- The dining room is located to the right after entering the accommodation.
- There is step-free level access into the dining room.
- The width of the opening is 133cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
Kitchen
- The kitchen is located to the right after entering the accommodation, beyond the dining room.
- There is step-free level access into the kitchen.
- The width of the opening is 186cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The kitchen has overhead cupboards and under counter cupboards.
- The work surface is 87cm from the floor.
- The hob is 87cm from the floor.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 87cm from the floor.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle, a toaster and two handle cups.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
Utility Room
- The utility room is located off the kitchen, to the rear.
- There is step-free level access into the utility room.
- There is a single manual door which opens towards you.
- The width of the opening is 72cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The work surface is 90cm from the floor.
- Facilities within the room include a washing machine.
- The following machines are at a suitable height for a wheelchair user: washing machine.
Standard Toilet Facilities (Cloakroom)
- The shared standard toilet facilities were surveyed.
- The toilet is located off the Utility Room.
- The most accessible route has step-free level access.
- There is step-free level access into the toilet.
- The door opens outwards.
- The width of the door opening is 72cm.
- There are no ambulant toilet facilities available.
- There is a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever tap.
Standard Bedroom (Master Bedroom - King Size)
- The bedroom surveyed is located through the door from the kitchen.
- The most accessible route to the bedroom has manual doors and step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards.
- The width of the door opening is 80cm.
- The bedroom has a double bed.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 29cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: bedside plug sockets, wardrobes for seated users and a TV with subtitles.
Standard Ensuite (Master Bedroom)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards.
- The width of the door opening is 70cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 155cm (from the side of the toilet pan).
- There is a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever mixer tap.
- Additional features include: a mirror, coat hooks and a shelf.
- The ensuite has a pedal bin.
- The ensuite has a shower cubicle.
- The shower has a fixed shower head and an adjustable shower head which can be detached.
- The shower controls are twist turn mixer.
Standard Bedroom (Bedroom 2 - Double)
- The bedroom surveyed is located on the right side, in the hallway exiting the kitchen.
- The most accessible route to the bedroom has manual doors and step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards.
- The width of the door opening is 79cm.
- The bedroom has a double bed.
- The top of the mattress is 54cm from the floor.
- The space under the bed is 4cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: bedside plug sockets.
Standard Bedroom (Bedroom 3 - Double/Single Bunk Beds)
- The bedroom surveyed is located on the right side of the hallway, direct opposite Bedroom 4.
- The most accessible route to the bedroom has manual doors and step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards.
- The width of the door opening is 79cm.
- The bedroom has a double bed and a single bed.
- The top of the mattress is 47cm from the floor.
- The space under the bed is 19cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: bedside plug sockets and a chair without armrests.
Bedroom with Adaptations (Bedroom 4 - Twin with Hoist)
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Location and Access
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- The bedroom surveyed is located left side of the hallway, direct opposite Bedroom 3.
- The most accessible route to the bedroom has manual doors and step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards.
- The width of the door opening is 89cm.
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Bedroom Features
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- The bedroom has a single bed.
- The top of the mattress is 57cm from the floor.
- The space under the bed is 27cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a ceiling track hoist which accesses all areas, a height adjustable bed, an additional single bed and a coffee table.
- There is no emergency alarm.
- This bedroom does not have an adjoining room.
- There is an alternative entrance / exit door in this room leading to the outside areas that has an opening with a width of 75cm.
Ensuite with Adaptations (Bedroom 4 - Left Hand Transfer)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens by sliding.
- The width of the door opening to the ensuite is 84cm.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is an elbow pad flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The toilet seat is 50cm from the floor.
- There is a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- The ensuite has a pedal bin.
- Additional features include: a mirror, a coat hook and a shelf.
- There is an electric, height adjustable basin with a mirror that is suitable for seated or standing users. The closomat toilet has wash and dry functions, and can be operated by elbow or hand-held pad.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- The shower has an adjustable shower head which can be detached and a shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are push.
Standard Bedroom (Bedroom 5 - Double)
- The bedroom surveyed is located on the right side at the end of the hallway.
- The most accessible route to the bedroom has manual doors and step-free level access.
- There is step-free level access into the bedroom.
- The door opens inwards.
- The width of the door opening is 78cm.
- The bedroom has a double bed.
- The top of the mattress is 51cm from the floor.
- The space under the bed is 24cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: bedside plug sockets.
Standard Bathroom
- The bathroom surveyed is located at the end of the hallway on the left.
- The most accessible route to the bathroom has step-free level access and manual doors.
- There is step-free level access into the bathroom.
- The bathroom door opens inwards.
- The width of the door opening is 78cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 166cm (from the side of the toilet pan).
- There is a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever tap.
- Additional features include: a mirror, coat hooks and a shelf.
- The bathroom has a pedal bin.
- The bathroom has a bath with an overhead shower.
- The bath controls are lever mixer.
- The shower has an adjustable shower head which can be detached.
- The shower controls are push.
Room (Games Room and Gym)
- The room is located outside and to the right after exiting the rear door.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free access via slope into the room.
- There is a single manual door which opens towards you.
- The width of the opening is 90cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- There is no (or very little) background noise in this room.
- To access the gym equipment there is an opening with a width of 100cm.
Room (Hot Tub)
- The room is located to the left of the rear garden.
- The most accessible route to the room has a ramp or slope.
- There is no signage on or near the door.
- There is step-free access via ramp into the room.
- The ramp is between 75cm and 150cm wide with no handrails.
- There are double manual doors which open by sliding.
- The width of the opening is 200cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs with armrests.
- There is no (or very little) background noise in this room.
- There are steps up into the hot tub and an overhead hoist for users with access needs.
Seating Area (Decked Patio Area)
- The seating area is located across from the back door.
- The seating area is uncovered.
- The most accessible route to the seating area has ramps or slopes.
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- There is no (or very little) background noise in this area.
Outdoor Spaces (Garden Areas)
- The following is available in this area: a grassed play area and gardens.
- Outdoor areas consist of loose stones, decking and paving slabs.
- There are footpaths throughout.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the raised patio area and the bridge.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
- The rear garden is enclosed with a 150cm high fence and a picket gate that is 106cm high.
