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Access Guide

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Accommodation Overview

  • About View
    • The Telegraph Hotel is housed in the iconic Telegraph building in Coventry City Centre.
    • There are 88 bedrooms in total.
    • There are 6 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Only assistance dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the Editors Suite, the toilet with adaptations to the rear of the reception lobby and the Generators Rooftop Bar.
    • The following areas have stepped access: the restaurant.
    • Access throughout may include manual doors.
    • The ground floor to the third floor can be accessed via a standard lift and stairs.
    • There is a platform lift to overcome the steps to the restaurant.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • Additional equipment which can be borrowed or hired includes: There are flip-down shower seats in the showers for 4 accessible rooms.
    • The alternative formats documents can be provided in include: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Safeguarding, First Aid and Fire Safety.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the reception lobby, near the bar/restaurant and in the Generators Rooftop Bar.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located at the rear of the reception lobby, near the bar/restaurant and in the Generators Rooftop Bar.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations near the restaurant/bar and in the Generators Rooftop Bar.

Entrance

  • This entrance is located to the front right of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 100cm.
  • The doors have a low colour contrast.
  • There is a second set of double manual doors.
  • The doors open both ways.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 88cm.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located to the left hand side, after entering the hotel.
    • The distance from the entrance is 15m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 112cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 81cm.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area which varies depending on the time of day.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs, sofas and benches.
    • Furniture available in this area includes: coffee tables.

Toilet with Adaptations (Rear of Reception Lobby - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the reception desk, up the ramp on the left hand side.
    • The distance from the reception desk is 20m.
  • Route View
    • The most accessible route to the toilet has slight ramps.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 79cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 343cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 109cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 88cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 122cm and 163cm from the floor.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Meeting Room - Editors Suite

  • The room is located to the rear of the reception desk, up the ramp on the left hand side.
  • The distance from the reception desk is 25m.
  • The most accessible route to the room has a slight ramp.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free access via a ramp into the room.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There is a handrail on the left going down.
  • The ramp down is located immediately after the entrance doors.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 155cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps: access into the meeting room, immediately after the entrance doors.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are audible.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Forme and Chase Bar

  • Location and Access View
    • The Forme and Chase Bar is located immediately ahead, on entering the hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located to the left hand side.
    • There is step-free level access to the bar.
    • The height of the bar is 114cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • The flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Platform Lift to Access the Forme and Chase Restaurant

  • The lift surveyed is located to the rear left hand side of the Forme and Chase Bar.
  • The distance from the Forme and Chase Bar is 12m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • The ground floor and restaurant level can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 400kg.
    • The internal dimensions of the lift are 110cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.

Forme and Chase Restaurant

  • Location and Access View
    • The restaurant is located to the left hand side of the bar.
    • Access to the restaurant is via 4 steps to the left hand side of the bar, or via platform lift located to the rear left of the bar.
    • The most accessible route has a platform lift.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • This area has a buffet counter.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located to the left hand side of the restaurant.
    • There is step-free level access to the counter.
    • The height of the counter is 93cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and available in large print.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and booths.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Restaurant/Bar Area - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear, left hand side of the bar.
    • The distance from the bar is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 248cm (width) x 188cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 145cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 92cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 122cm and 163cm from the floor.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift

  • The lift surveyed is located to the left hand side, on entering the hotel.
  • The distance from the entrance doors is 4m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground floor to the third floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 81cm.
    • The internal dimensions of the lift are 90cm (width) x 130cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to the right hand side of the main lift.
  • The ground floor to the third floor can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Bedroom and Ensuite with Adaptations (Room 2)

  • Bedroom Access View
    • The bedroom surveyed is located on the first floor.
    • The distance from the lift is 8m.
    • The most accessible route to the bedroom has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • Entry to the room is by a fob reader.
    • The height of the key fob reader is 118cm.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 76cm.
  • Bedroom Features View
    • The bedroom has a king bed.
    • The top of the mattress is 63cm from the floor.
    • The space under the bed is 4cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • The flooring is patterned.
    • Seating available in the bedroom includes: a chair with armrests and a chair without armrests.
    • Furniture available in the bedroom includes: a desk.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is a push button emergency alarm.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens by sliding and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 79cm.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 245cm (width) x 239cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 97cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 50cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • There is a push button emergency alarm.
    • Both shower doors open outwards.

Meeting Room - The Boardroom

  • The room is located on the first floor, through the door to the left hand side of the lift.
  • The distance from the lift is 7m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 73cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Meeting Room - Directors Suite

  • The room is located on the first floor, through the door to the left hand side of the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 87cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Lift to Access the Generators Rooftop Bar

  • The lift surveyed is located to the rear of the reception desk, through the door at the top of the ramp.
  • The distance from the reception desk is 20m.
  • The most accessible route to the lift has a slight ramp.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground floor to the second floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 136cm (width) x 146cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
    • Lighting levels were even at the time of the survey.

Generators Rooftop Bar

  • Location and Access View
    • The Generators Rooftop Bar is located on the second floor (rooftop).
    • The most accessible route has a slight ramp.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single automatic door.
    • The door opens away from you.
    • The width of the opening is 82cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located to the right hand side of the Generators Rooftop Bar.
    • There is step-free level access to the bar.
    • The height of the bar is 120cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is partially covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.