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Access Guide

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Overview

  • About View
    • The New Art Gallery is a free-entry public art gallery, displaying the work of local and international artists.
    • Facilities available in the venue include: art exhibitions, room hire, conference room, activity rooms, rooftop terrace, shop and on-site Costa Coffee.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • There are no doors along circulation routes.
    • Levels 0 to 4 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the lunch room on the ground floor.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located on the ground floor, the 1st floor and 4th floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on the ground floor, the 1st floor and 4th floor.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations on the ground floor.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 238cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout all areas, this may include the use of a lift.
  • Circulation View
    • There are no doors along circulation routes.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: benches.
    • Lighting levels vary due to the size of the space.

Reception

  • Location View
    • The reception is located to the right hand side, upon entering the Gallery.
    • The distance from the entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to reception.
    • The height of the reception desk is 101cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels vary due to the size of the space.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: benches.
    • Seating is fixed.

Shop

  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • The flooring is shiny.
    • There may be background noise.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Payment Counters and Checkouts View
    • The payment counter is located at the reception desk.
    • Signage is not provided for the counter.
    • The height of the counter is 101cm.
    • There is not a lowered section at the counter.
    • The card payment machine is at a height of 105cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located through the shop, to the left hand side of Costa Coffee.
    • The distance from the entrance is 30m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 181cm (width) x 199cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 113cm (from the side of the toilet pan to the wall).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 45cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The height of the baby change facility when in use is 151cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.

Community Gallery - Ground Floor

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The following may be experienced here: lighting effects.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Display information includes: pictorial.
  • There is not a hearing assistance system.
  • Furniture available in this area includes: coffee tables.

Lift

  • The lift surveyed is located opposite the reception desk and to the right.
  • The distance from the reception desk is 12m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 0 to 4 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1250kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 100cm.
    • The internal dimensions of the lift are 128cm (width) x 218cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: an audible announcer.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.
    • From level 1 upwards there is a glass window in the rear of the lift, from which you can view outdoors as the lift moves.

Stairs

  • The stairs are located opposite the reception desk.
  • The ground floor to the 4th floor can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Mezzanine Level - Art Library, Activity Room and Resource Area

  • The Mezzanine level is a multi-use area, giving access to the art library, activity room, resource area, lift and stairs.
  • There is step-free level access to this area.
  • There is written text signage on or near the entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes in this area.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor have a low colour contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Area signage is provided.
  • Area signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of area signage is consistent throughout.
  • Wayfinding signage is provided.
  • The colour, design and typeface of wayfinding signage is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Exhibitions Spaces - Floors 1, 2, 3 and 4

  • The attraction is indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • The following may be experienced here: lighting effects.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Display information includes: pictorial and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: sofas and benches.
  • Furniture available in this area includes: coffee tables.

Toilet with Adaptations (Floor 1 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located On floor 1 - straight ahead from the lifts.
    • The distance from the lifts is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 109cm (from the side of the toilet pan to the wall).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 43cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Floor 4 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on floor 4, to the left hand side, after the Conference Room.
    • The distance from the lifts is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 93cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 197cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 96cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 45cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.
    • There is another toilet with adaptations within the gender neutral toilet next to this one. The transfer space is on the right hand side.

Conference Room - Floor 4

  • The room is located to the left hand side, on exiting the lift on floor 4.
  • The distance from the lift is 5m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 210cm.
  • The doors have a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Rooftop Terrace - Floor 4

  • There is a rooftop terrace which is only open at certain times of the year. Access to the terrace was unavailable at the time of survey.
  • There is step-free level access to this area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 220cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes in this area.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a medium colour contrast.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: long tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.