Access Guide
Overview
-
About
View
- The New Art Gallery is a free-entry public art gallery, displaying the work of local and international artists.
- Facilities available in the venue include: art exhibitions, room hire, conference room, activity rooms, rooftop terrace, shop and on-site Costa Coffee.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Station Street Car Park. Parking is also available at Crown Wharf Shopping Centre.
- View information on Station Street Car Park (opens new tab).
- There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Walsall.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There are no doors along circulation routes.
- Levels 0 to 4 can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the lunch room on the ground floor.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 4 toilets with adaptations.
- The toilets with adaptations are located on the ground floor, the 1st floor and 4th floor.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located on the ground floor, the 1st floor and 4th floor.
-
Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations on the ground floor.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 238cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
- There is a second, single automatic door.
- The door opens by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
Getting Around
-
Access
View
- There is step-free access between floors via lift.
- There is step-free level access throughout all areas, this may include the use of a lift.
-
Circulation
View
- There are no doors along circulation routes.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny and patterned.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to the size of the space.
Reception
-
Location
View
- The reception is located to the right hand side, upon entering the Gallery.
- The distance from the entrance is 6m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to reception.
- The height of the reception desk is 101cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- Seating is fixed.
Shop
-
Shop
View
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The flooring is shiny.
- There may be background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
-
Payment Counters and Checkouts
View
- The payment counter is located at the reception desk.
- Signage is not provided for the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 105cm.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
-
Location
View
- The toilet surveyed is located through the shop, to the left hand side of Costa Coffee.
- The distance from the entrance is 30m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 181cm (width) x 199cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 113cm (from the side of the toilet pan to the wall).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 45cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wash basin mounted soap dispenser.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There is one coat hook.
- The height of the baby change facility when in use is 151cm.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
Community Gallery - Ground Floor
- The area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- The following may be experienced here: lighting effects.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: pictorial.
- There is not a hearing assistance system.
- Furniture available in this area includes: coffee tables.
Lift
- The lift surveyed is located opposite the reception desk and to the right.
- The distance from the reception desk is 12m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
-
Standard Lift
View
- Levels 0 to 4 can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1250kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 128cm (width) x 218cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- From level 1 upwards there is a glass window in the rear of the lift, from which you can view outdoors as the lift moves.
Stairs
- The stairs are located opposite the reception desk.
- The ground floor to the 4th floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Mezzanine Level - Art Library, Activity Room and Resource Area
- The Mezzanine level is a multi-use area, giving access to the art library, activity room, resource area, lift and stairs.
- There is step-free level access to this area.
- There is written text signage on or near the entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- There is room for a wheelchair user to manoeuvre.
- The flooring is shiny.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Area signage is provided.
- Area signage is clearly visible with high contrasting colours.
- The colour, design and typeface of area signage is consistent throughout.
- Wayfinding signage is provided.
- The colour, design and typeface of wayfinding signage is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Exhibitions Spaces - Floors 1, 2, 3 and 4
- The attraction is indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- The flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- The following may be experienced here: lighting effects.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- Display information includes: pictorial and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: sofas and benches.
- Furniture available in this area includes: coffee tables.
Toilet with Adaptations (Floor 1 - Left Hand Transfer)
-
Location
View
- The toilet surveyed is located On floor 1 - straight ahead from the lifts.
- The distance from the lifts is 15m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 90cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 180cm (width) x 220cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 109cm (from the side of the toilet pan to the wall).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 43cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wash basin mounted soap dispenser.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 150cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Floor 4 - Left Hand Transfer)
-
Location
View
- The toilet surveyed is located on floor 4, to the left hand side, after the Conference Room.
- The distance from the lifts is 15m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 164cm (width) x 197cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 45cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wash basin mounted soap dispenser.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 150cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were low at the time of the survey.
- There is another toilet with adaptations within the gender neutral toilet next to this one. The transfer space is on the right hand side.
Conference Room - Floor 4
- The room is located to the left hand side, on exiting the lift on floor 4.
- The distance from the lift is 5m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 210cm.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Rooftop Terrace - Floor 4
- There is a rooftop terrace which is only open at certain times of the year. Access to the terrace was unavailable at the time of survey.
- There is step-free level access to this area.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 220cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a medium colour contrast.
- Seating available in this area includes: benches.
- Furniture available in this area includes: long tables.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this area.
