You are on Overview. Skip to the next section.

Overview

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• About View
  • Walsall Arena and Arts Centre is a multi-use events centre, located in Walsall in the West Midlands.
  • Facilities available in the venue include: 3 car parks with Blue Badge bays, auditorium, arena, bar, conference facilities, room hire, rehearsal studio and dance studio.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Walsall.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance for the building.
  • There are 2 other entrances.
  • 2 of the other entrances have step-free access via ramp.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the Music Block.
  • The following areas have step-free access via ramps: the Arena, the Dance Studio and the toilets in the foyer.
  • There are manual doors along circulation routes.
  • Access throughout may include narrow walkways.
  • The ground floor and first floor can be accessed via stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Safeguarding, First Aid, Dementia Awareness, Fire Safety.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located opposite the Box Office in the foyer, in the Arena area and within the Dance Studio.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located opposite the Box Office in the foyer, in the Arena area and within the Dance Studio.
  • Female and male standard toilet facilities with stepped access are located in the Music Block.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations in the foyer.

You are on Parking (Car Park A). Skip to the next section.

Parking (Car Park A)

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• Car Park View
  • The car park is located in front of the most accessible entrance to the Arena.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The Blue Badge parking bay dimensions are 270cm (width) x 450cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 90cm.
  • The nearest designated bay is 4m from the most accessible entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located to the left hand side of the Blue Badge bay, in Car Park A.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door.
• The door opens towards you.
• The width of the opening is 100cm.
• There is a small lip on the threshold of the opening.
• The door has a medium colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 132cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Box Office/Reception. Skip to the next section.

Box Office/Reception

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• Location View
  • The reception is located immediately to the right hand side, on entering the building from Car Park A.
  • The distance from the most accessible entrance is 5m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to reception.
  • The height of the reception desk is 80cm.
  • There is not a lowered section at the desk.
  • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout the majority of walkways.
  • The following areas have stepped access: the Music Block.
  • The following areas have step-free access via ramps: the Arena, the Dance Studio and the toilets in the foyer.
• Circulation View
  • There is a manual door along one of the circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

You are on Toilet with Adaptations (Foyer - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Foyer - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located opposite the Box Office in the foyer.
  • The distance from the most accessible entrance is 20m.
• Route View
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 92cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 209cm (width) x 199cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 73cm (from the side of the toilet pan to the wall).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 50cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 90cm from the floor.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Auditorium. Skip to the next section.

Auditorium

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• Theatre Information View
  • The doors to the Auditorium measure 170cm in width, open towards you and are easy to open.
  • There is not a hearing assistance system.
• Auditorium View
  • The most accessible route to the auditorium has step-free level access.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • Row AA are the step-free and level seats designated to people with access needs.
  • Some flooring is shiny and patterned.
  • Seating available includes: chairs without armrests.

You are on Dance Studio. Skip to the next section.

Dance Studio

• The room is located down the ramp, towards the exit for Car Park B.
• The distance from the most accessible entrance is 30m.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors are easy to open.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny and patterned.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Dance Studio - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Dance Studio - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located through the door, to the rear of the Dance Studio.
  • The distance from the entrance to the Dance Studio is 25m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 243cm (width) x 316cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 166cm (from the side of the toilet pan to the wall).
  • There is a lever flush for the toilet.
  • The flush is on the non transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 50cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There is a vertical grab rail on the left side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wash basin mounted soap dispenser.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 80cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
• Shower Facilities View
  • There is a wheel in shower in the cubicle.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 51cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a varying colour contrast.
  • There are dropdown rails for the shower.
  • The dropdown rails for the shower have a varying colour contrast.

You are on Room (Hawbush Room). Skip to the next section.

Room (Hawbush Room)

• The room is located in the corridor to the left hand side of the Box Office.
• The distance from the Box Office is 12m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 107cm.
• There are double manual doors.
• The doors open towards you.
• The doors are easy to open.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Room (Beeches Room). Skip to the next section.

Room (Beeches Room)

• The room is located on the right hand side, before the bar.
• The distance from the Box Office is 20m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 107cm.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 89cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on The Bar. Skip to the next section.

The Bar

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• Location and Access View
  • The bar is located at the end of the corridor, to the left hand side of the Box Office.
  • The most accessible route has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 77cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • This area has a bar where drinks can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located to the far left hand side.
  • There is step-free level access to the bar.
  • The height of the bar is 93cm.
  • There is not a lowered section at the bar.
  • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Service View
  • Full table service is not available.
  • Menus are not available.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

You are on The Arena. Skip to the next section.

The Arena

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • There is not a hearing assistance system.
• Auditorium View
  • The most accessible route to the auditorium has a slight ramp or slope.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • Row AA is step-free and level. The row of seats in front of Row AA can also be removed with prior notice, to make space for wheelchairs.
  • The flooring is shiny.
  • Seating available includes: chairs without armrests and flip-down seats without armrests.

You are on Toilet with Adaptations (Arena Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Arena Area - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located in the corridor to the left hand side, before the Bar.
  • The distance from the Box Office is 25m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 348cm (width) x 220cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 140cm (from the side of the toilet pan to the wall).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 78cm from the floor.
  • The wash basin has a sensor tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 94cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
• Shower Facilities View
  • There is a wheel in shower in the cubicle.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a low colour contrast.
  • There is a dropdown rail for the shower.
  • The dropdown rail for the shower has a low colour contrast.

You are on Room (Rehearsal Room). Skip to the next section.

Room (Rehearsal Room)

• The room is located through the door to the left hand side, in the corridor leading to the Arena.
• The distance from The Box Office is 20m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 107cm.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 92cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a medium colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.