You are on Overview. Skip to the next section.

Overview

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• About View
  • The Wolverhampton Grand Theatre is a Grade II Listed Building located in Lichfield Street, Wolverhampton and hosts a wide range of major touring productions including dramas, musicals, pantomimes and ballet.
  • Facilities available in the venue include: auditorium, bars and room hire.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is NCP Fryer St.
  • View information on NCP Fryer St (opens new tab).
  • There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Wolverhampton.
  • The nearest Metro station is St George's.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the upper tiers in the auditorium, the standard toilets in the Grand Circle and the seating booths in the Dress Circle Bar.
  • The following areas have step-free access via slopes: some of the designated seating areas.
  • There are manual doors along circulation routes.
  • Basement level to Grand Circle level can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: sensory kits and ear defenders.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Encore Lounge (for sensory performances only).

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • The toilets with adaptations are located on the basement level, in the Stalls, in the Dress Circle and in the Grand Circle.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located on the basement level, in the Dress Circle and in the Grand Circle.
  • Female and male standard toilet facilities with stepped access are located in the standard toilets in the Grand Circle.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilets with adaptations.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located to the far right hand side of the entrance doors, at the front of the Theatre.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors are easy to open.
• The width of the opening is 150cm.
• The doors have a high colour contrast.

You are on Box Office. Skip to the next section.

Box Office

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• Location View
  • The reception is located to the right hand side, on entering the Theatre.
  • The distance from the accessible entrance is 10m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to reception.
  • The height of the reception desk is 107cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a clearly signed portable hearing assistance system.
  • There may be background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and high stools.
  • Furniture available in this area includes: tables.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout the majority of walkways.
  • The following areas have stepped access: the upper tiers in the auditorium, the standard toilets in the Grand Circle and the seating booths in the Dress Circle Bar.
  • The following areas have step-free access via slopes: some of the designated seating.
• Circulation View
  • There are manual doors along circulation routes.
  • Access throughout may include narrow walkways.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the size of the space.

You are on Foyer Bar. Skip to the next section.

Foyer Bar

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• Location and Access View
  • The Foyer Bar is located on the left hand side, as you enter the Theatre from the accessible entrance.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • This area has a bar where food and drink can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located on the left hand side, as you enter the Theatre from the accessible entrance.
  • There is step-free level access to the bar.
  • The height of the bar is 115cm.
  • There is a lowered section at the bar.
  • The height of the lowered section is 71cm.
  • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: dairy free.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests and high stools.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Encore Lounge. Skip to the next section.

Encore Lounge

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• Location and Access View
  • The Encore Lounge is located to the far right hand side, from the Foyer Bar.
  • The most accessible route has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • This area has a bar where drinks can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located immediately ahead, as you enter the Encore Lounge.
  • There is step-free level access to the bar.
  • The height of the bar is 116cm.
  • There is a lowered section at the bar.
  • The height of the lowered section is 71cm.
  • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are not available.
  • The following dietary requirements can be catered for: dairy free.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
  • Some seating is fixed.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Accessible Booth Packages are available in the Encore Lounge by prior booking.

You are on Toilet with Adaptations (Foyer - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Foyer - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the right hand side, as you enter the Theatre.
  • The distance from the accessible entrance is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 89cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 164cm (width) x 218cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 95cm (from the side of the toilet pan to the wall).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 82cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 105cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 170cm from the floor.
  • The height of the baby change facility when in use is 99cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Auditorium - Foyer. Skip to the next section.

Auditorium - Foyer

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are available.
  • Signed performances are available.
  • Audio described performances are available.
  • Autism friendly/relaxed performances are available.
  • Sensory friendly performances are available.
  • There is a fixed hearing assistance system.
• Auditorium View
  • The most accessible route to the auditorium has step-free level access.
  • Doors are held open along the most accessible route.
  • The most accessible route to a row of seating has step-free level access.
  • The following areas have step-free access via slope or ramp: Row B.
  • The designated seating area is located at the end of Rows P, Q and B.
  • Some flooring is patterned.
  • Seating available in the auditorium includes: flip-down seats with armrests and flip-down seats without armrests.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right hand side, as you enter the Theatre.
• The distance from the accessible entrance is 9m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The basement level to Grand Circle level can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 850kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 140cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer and a mirror to aid reversing.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the far left hand side, as you enter the Theatre.
• The basement level to the Grand Circle can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Basement Level - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Basement Level - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the basement level, through the door ahead from the lift.
  • The distance from the lift is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens by sliding and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 78cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 206cm (width) x 148cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 84cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 127cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 174cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is another toilet with adaptations in this area with similar dimensions and a right hand transfer.

You are on Designated Seating (Dress Circle). Skip to the next section.

Designated Seating (Dress Circle)

• The designated seating area surveyed is located at the end of Row D.
• The distance from the lift is 25m.
• The most accessible route to the designated seating has manual doors.
• There is step-free access via slope to the designated seating.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is a single manual door with a low visual contrast.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 130cm.
• The designated seating area is not clearly marked or signed.
• There are 2 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions sit next to you and behind you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests.
• The flooring is patterned.
• Lighting levels were low at the time of the survey.
• There is a toilet with adaptations close to the seating area (within approximately 50m).

You are on Toilet with Adaptations (Dress Circle - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Dress Circle - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located through the doors, opposite the entrance to the Dress Circle.
  • The distance from the entrance to the Dress Circle is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, pictorial and written text signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 82cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 146cm (width) x 203cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan to the wall).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 82cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 114cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 101cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 168cm from the floor.
  • The height of the baby change facility when in use is 98cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Dress Circle Bar. Skip to the next section.

Dress Circle Bar

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• Location and Access View
  • The Dress Circle Bar is located on the first floor.
  • The most accessible route has step-free level access.
  • There are manual doors along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • This area has a bar where drinks can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located on the right hand side, as you enter the bar from the lift.
  • There is step-free level access to the bar.
  • The height of the bar is 116cm.
  • There is a lowered section at the bar.
  • The height of the lowered section is 71cm.
  • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are not available.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the majority of the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Utopia Suite - Dress Circle. Skip to the next section.

Utopia Suite - Dress Circle

• The room is located to the far right hand side of the Dress Circle Bar.
• The distance from the lift is 15m.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 67cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests and stools.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.
• The height of the bar is 115cm and there is no lower section.

You are on Designated Seating (Grand Circle). Skip to the next section.

Designated Seating (Grand Circle)

• The designated seating area surveyed is located at the end of Row B.
• The distance from the lift is 20m.
• The most accessible route to the designated seating has manual doors.
• There is step-free access via slope to the designated seating.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is a single manual door with a low visual contrast.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 107cm.
• The designated seating area is not clearly marked or signed.
• There is 1 designated space for a wheelchair user.
• The view from this seating area is clear from obstructions.
• Companions sit next to you and in front of you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests.
• The flooring is patterned.
• Lighting levels were low at the time of the survey.
• There is a toilet with adaptations close to the seating area (within approximately 50m).

You are on Toilet with Adaptations (Grand Circle - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Grand Circle - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on the 2nd floor, near the entrance to the Grand Circle.
  • The distance from the lift is 40m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are manual doors along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens by sliding (bi-fold) and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 81cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 155cm (width) x 348cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 99cm (from the side of the toilet pan to the wall).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 120cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 87cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 112cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 76cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 170cm from the floor.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Grand Circle Bar. Skip to the next section.

Grand Circle Bar

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• Location and Access View
  • The Grand Circle Bar is located on the second floor.
  • The most accessible route has step-free level access.
  • There are manual doors along the most accessible route.
  • There is step-free level access into this area.
  • There is an opening without doors.
  • The width of the opening is 180cm.
  • This area has a bar where drinks can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located to the left hand side, as you enter the bar.
  • There is step-free level access to the bar.
  • The height of the bar is 116cm.
  • There is a lowered section at the bar.
  • The height of the lowered section is 71cm.
  • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are not available.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs with armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on The Spotlight Lounge - Grand Circle. Skip to the next section.

The Spotlight Lounge - Grand Circle

• The room is located to the far right hand side of the Grand Circle Bar.
• The distance from the lift is 20m.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors are easy to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 75cm.
• The doors have a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.