You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:30 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Birmingham New Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 540cm x 200cm (17ft 9in x 6ft 7in).
  • On street Blue Badge parking is located in Edmund Street and Margaret Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 515cm x 200cm (16ft 11in x 6ft 7in).
  • Standard marked parking bays are located in Edmund Street and Margaret Street.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 92cm (3ft).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of and beyond the entrance.
• There is/are 15+ step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The steps beyond the entrance have a handrail on the left going up and are not clearly marked.

You are on Outside Access (Gas Hall Entrance). Skip to the next section.

Outside Access (Gas Hall Entrance)

• This information is for the entrance located in Edmund Street.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

You are on Level Change (Gas Hall Entrance). Skip to the next section.

Level Change (Gas Hall Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 6 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located in Edmund Street.
• There is level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 164cm (5ft 5in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) by sliding.
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 100cm (3ft 3in).

You are on Lift (Accessible Entrance). Skip to the next section.

Lift (Accessible Entrance)

• There is a lift for public use.
• The lift is located immediately beyond the accessible entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• The lift is approximately 2m (2yd 7in) from the accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 107cm (3ft 6in).
• The dimensions of the lift are 170cm x 185cm (5ft 7in x 6ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Reception (Main Entrance). Skip to the next section.

Reception (Main Entrance)

• The desk/counter is 30m (32yd 2ft) from the main entrance.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • This reception is located at the the top of the staircase from the main entrance.

You are on Reception (Gas Hall). Skip to the next section.

Reception (Gas Hall)

• The desk/counter is 9m (9yd 2ft) from the Edmund Street lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the Round Room.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Learning Zone). Skip to the next section.

Level Change (Learning Zone)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading into the learning zone.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Level Change (Industrial Gallery Balcony). Skip to the next section.

Level Change (Industrial Gallery Balcony)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the balcony level.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • There are several different staircases in the museum and the availabilty of handrails varies between floors.
  • Not all steps are clearly marked.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are available.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the the hearing system.
• A deposit is not required for the hearing system.
• Concessions are not available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, please ask any member of staff.

You are on Eating and Drinking (Bridge Cafe). Skip to the next section.

Eating and Drinking (Bridge Cafe)

• The following information is for the cafe.
• The cafe is located on the first floor.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 33m (36yd 3in) from the lift.
• The standard height for tables is 50cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cold snacks.

You are on Eating and Drinking (Edwardian Tea Room). Skip to the next section.

Eating and Drinking (Edwardian Tea Room)

• The following information is for the cafe.
• The cafe is located on level 2.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the tea room entrance.
• The distance between the floor and the lowest table is 53cm (1ft 9in).
• The distance between the floor and the highest table is 112cm (3ft 8in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Learning Zone). Skip to the next section.

Accessible Toilet (Learning Zone)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located in the learning zone.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 175cm x 240cm (5ft 9in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Accessible Toilet (Level 3). Skip to the next section.

Accessible Toilet (Level 3)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the lift.
  • This accessible toilet is located on the third floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards (automatically).
  • The door is push pad activated.
  • The door is locked by a push button or pad.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 163cm x 206cm (5ft 4in x 6ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on the left as you enter the accessible toilet.
  • The height of the baby change table once extended is 74cm (2ft 5in).

You are on Accessible Toilet (Gas Hall). Skip to the next section.

Accessible Toilet (Gas Hall)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 80m (87yd 1ft) from the lift.
  • This accessible toilet is located off of the Gas Hall.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 160cm (5ft 7in x 5ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Level Change (Gas Hall Toilets). Skip to the next section.

Level Change (Gas Hall Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the corridor leading to the toilets.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the third floor.
  • The female and male toilets are approximately 7m (7yd 1ft) from the lift.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are bright.
• Comments View
  • Additional standard toilets are located at the opposite end of the building on level 2 and also in the Edmund Street reception area.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.