Access Guide
Opening Times
- Monday 09:00 - 23:30.
- Tuesday 09:00 - 23:30.
- Wednesday 09:00 - 23:30.
- Thursday 09:00 - 23:30.
- Friday 09:00 - 23:30.
- Saturday 09:00 - 23:30.
- Sunday 09:00 - 23:30.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Sutton Coldfield.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Sutton Coldfield Rail.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 355cm x 596cm (11ft 8in x 19ft 7in).
- The nearest designated bay is 21m (23yd) from the side entrance.
- The furthest designated bay is 31m (34yd) from the side entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main entrance)
- There are steps to access this area / service.
- The steps are located at the front of the main entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the venue.
- There is level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are low.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is not level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are low.
Level Change (Inside Access)
- There are steps to access this area / service.
- The steps are located leading from reception to the rest of the venue.
- There is / are 3 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are in the centre.
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Comments
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- These steps can be overcome by using the side entrance.
Eating and Drinking
- The following information is for the restaurant/bar.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Picture menus are available.
- The type of food served here is sandwiches and snacks.
Cinema
- The cinema has 4 screens.
- All screens have not got level access.
- Screen(s) 3 has(have) level access.
- Screen(s) 2-4 has(have) access by slope.
- Screen(s) 1 has(have) access by steps.
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Seating and additional access information
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- Films are mainly mainstream.
- Films are rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Designated spaces are situated in the middle of the cinema.
- Wheelchairs may be left with the patron.
- Companions sit beside you.
- This venue does not have audio description.
- There is a hearing assistance system.
- The hearing system is a headset.
- Staff are trained to use the system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing assistance systems are Row C.
- Subtitles are not available.
- Concessions are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
Level Change (Screen 2)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the front of the screen entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the venue.
- The female and male toilets are 8m (26ft 3in) from the side entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are low.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are Text Relay aware.