Access Guide
Overview
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About
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- The following is available here: a café, a grassed play area, a greenhouse, a playground and woodland.
- The park is open 24 hours.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kings Heath Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting Around
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- The following areas have step-free access via slopes or ramps: the woodland area and Horticultural Centre have slopes and the cafe has an access ramp.
- Circulation routes around the site consist of: surfaced footpaths, gravel paths and grassed areas.
- Resting areas are available along circulation routes.
- Wayfinding signage is not provided.
- Map boards are not provided.
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Getting Help and Assistance
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- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located behind the cafe next to the Horticultural Centre.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located next to the toilet with adaptations.
- Access to the toilets is locked at weekends, The cafe has upstairs standard toilets for customers only during weekends.
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Changing Facilities
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- Parent and baby changing facilities are located next to the toilet with adaptations.
Parking (Vicarage Road)
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Car Park
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- The car park is located within the park close to buildings, accessed off Vicarage Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 218cm (width) x 476cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 131cm.
- The nearest designated bay is 11m from the park entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Avenue Road)
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Car Park
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- The car park is located off Avenue Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 200cm.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 226cm (width) x 450cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There are no hatched/marked zones.
- The nearest designated bay is 25m from an entrance to the park.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Points From Vicarage Road and Avenue Road Car Parks
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Access Points
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- There are 3 access points to the park.
- The access points are located from Vicarage Road Car Park, Avenue Road and Avenue Road Car Park.
- All access points are step-free.
- The approach to the access points may include uneven surfaces and bollards.
- The access points are not clearly signed.
- The access points include open gaps and single gates.
- Some gaps are at least 150cm wide.
- All gates are at least 100cm wide.
Outdoor Spaces
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About
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- The following is available in this area: a playground, a grassed play area, sports courts, parkland, woodland, walkways and grounds.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There are also unsurfaced paths/trails in some areas.
- Path or trail surfaces consist of: compact gravel and compact earth.
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces and overgrown vegetation.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the wooded area.
- The gravel paths are in the wooded area and the wide paths around the grounds.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 99cm.
- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding and climbing.
- Routes around the play equipment are firm and even.
- Routes around the play equipment are at least 150cm wide.
- There are 2 playgrounds in the park.
Kings Heath Garden Centre (Horticultural Building)
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Location and Route
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- Kings Heath Garden Centre is in the centre of the park, close to the Vicarage Road Car Park and next to Cartlands Tea Room.
- The most accessible route has step-free level access.
- The distance from the nearest Blue Badge parking is 58m.
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Access
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- The main entrance was surveyed.
- There is step-free level access into the building.
- There is an opening without doors.
- The width of the opening is more than 200cm .
- Some areas are up a step which has a dropped kerb access.
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Building information
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- The main building is a large greenhouse with adjacent covered exterior space.
- Services available in the building include: plant sales.
- View information on opening times.
- There are no toilet facilities.
- The building has 1 floor.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: the greenhouse and payment area.
- There may be background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Counters
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- The payment counter was surveyed.
- It is located inside the greenhouse.
Cartlands Tea Rooms
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Location and Access
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- Cartlands Tea Room is in the centre of the park, close to the Vicarage Road Car Park next to Kings Heath Garden Centre.
- The most accessible route has a slight ramp.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 105cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door is permanently held open.
- The width of the opening is 97cm.
- The door has a high colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The payment counter was surveyed.
- The counter is located to the left of the entrance.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 100cm.
- The payment machine is portable.
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Service
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- Full table service is not available.
- Menus types include: menu boards and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Baby Change Facility
- The room is located next to the toilet with adaptations.
- The distance from Kings Heath Garden Centre is 20m.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- This route has uneven surfaces.
- There is pictorial signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 84cm.
- There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located behind the tea rooms.
- The distance from Kings heath Garden Centre entrance is 20m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is an exterior gated entrance which is locked at weekends.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 127cm (width) x 260cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 92cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
