Access Guide
Overview
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About
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- Facilities available in the venue include: a swimming pool, gym, swimming and fitness classes.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Hamstead Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- The following areas have step-free access via ramps: The Toning Suite and the Sports Hall located to the left of the building.
- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- the Ground and Floor 1 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a portable hoist.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located in the changing village, along the main corridor and on the first floor. .
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located inside the changing village .
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Changing Places Facilities
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- Changing Places facilities are located inside the changing village on the left.
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Changing Facilities
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- Changing facilities with adaptations are located inside the changing places.
- Standard changing facilities are located in the changing village (wet side) and changing room on the dry side.
- Parent and baby changing facilities are located inside the changing village and the standard female changing room on the main corridor. .
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Washroom and Shower Facilities
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- Shower facilities with adaptations are located inside the changing places.
- Standard shower facilities are located in the changing village and inside the standard changing facilities on the main corridor.
Parking
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Car Park
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- The car park is located at the front of the building .
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 340cm (width) x 485cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There are no hatched/marked zones.
- The nearest designated bay is 12m from the main entrance .
- The most accessible route from the Blue Badge parking has a slight slope.
- This route has uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building .
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 137cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open away from you.
- The width of the opening is 159cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 69cm.
Reception
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Location
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- The reception is located ahead on the left when entering the wellbeing centre.
- The distance from the main entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 79cm.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and sofas.
- Furniture available in this area includes: tables.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is not step-free level access throughout.
- The following areas have step-free access via ramps: the sports hall, toning suite and dry side changing.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is not consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Pools
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Pool 1
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- This is an indoor pool with waterslides.
- There is step-free level access throughout this area.
- Some flooring is shiny and patterned.
- Seating available around the pool includes: chairs without armrests.
- There is an emergency alarm poolside.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The pool has step-free access via slope.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: a children's pool.
Lift
- The lift surveyed is located on the right of the main leisure centre corridor to the left of the reception desk. .
- The distance from the main entrance is 13m.
- The most accessible route to the lift has a steep ramp.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
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Standard Lift
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- ground and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 96cm (width) x 133cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs are located on the the main leisure centre corridor to the left of the reception desk. .
- the ground and first floor can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Gym (Fitness Gym)
- The gym is located to the right when entering the centre .
- There is step-free level access into the gym.
- There are double manual doors.
- The doors open towards you.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- The gym is staffed when open.
- The flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and arm cycles.
- Seating available includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Toning Suite)
- The room is located on the the main leisure centre corridor to the left of the reception desk. .
- The distance from the main entrance is 29m.
- The most accessible route to the room has a steep ramp.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- The tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Area (Changing Village Wetside)
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Changing Area
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- The shared changing area was surveyed.
- The changing area surveyed is located at the rear left of the centre .
- The distance from the main entrance is 16m.
- The most accessible route to the changing area has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
- There is step-free level access into the changing area.
- Facilities in this area include: changing cubicles, a Changing Places facility, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 77cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are push.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Changing Area (Dry Side)
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Changing Area
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- The female changing area was surveyed.
- The changing area surveyed is located to the far rear left of the building .
- The distance from the main entrance is 56m.
- The most accessible route to the changing area has steep ramps.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- Internally the door has a low colour contrast.
- Facilities in this area include: toilets, showers and a changing bench.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has twist/turn taps.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are twist/turn.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located on the left when entering the changing village .
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance is 14m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
- The dimensions of the facility are 355cm (width) x 396cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 292cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 102cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 184cm.
- The facility has a mobile hoist.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 108cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the changing village .
- The distance from the main entrance is 33m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 212cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
