You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include bowling lanes, amusements, pool tables, bar and a cafe.
• Related link Star City Complex.
• Https://www.accessable.co.uk/birmingham-city-council/access-guides/star-city-complex

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• Comments View
  • tenpin is located on the ground floor within the Star City Complex.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 11:00 - 00:00.
• Tuesday 11:00 - 00:00.
• Wednesday 11:00 - 00:00.
• Thursday 11:00 - 00:00.
• Friday 11:00 - 01:00.
• Saturday 09:00 - 01:00.
• Sunday 09:00 - 00:00.

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• Comments View
  • The venue opens at 10:00 during school holidays.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Birmingham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Aston.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 420cm (12ft 2in x 13ft 9in).
  • The nearest Blue Badge bay is 65m (71yd 3in) from the West Street entrance.
  • The furthest Blue Badge bay is 100m (109yd 1ft) from the West Street entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the West Street entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (West Street Entrance). Skip to the next section.

Outside Access (West Street Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 133cm (4ft 4in).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue inside Star City Complex.
• There is level access into the venue.
• The main doors open both ways.
• The doors are double width.
• The doors are heavy.
• The door opening is 148cm (4ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 148cm (4ft 10in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 18m (20yd) from the main entrance.
• There is not level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are low.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located ahead as you enter.
• The ramp or slope is permanent.

You are on Level Change (Access to Bowling Lanes). Skip to the next section.

Level Change (Access to Bowling Lanes)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the lanes.
• The ramp or slope is permanent.
• The width of the ramp or slope is 118cm (3ft 10in).

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• Comments View
  • Lane 22 is the designated accessible lane, where the ramp is located.

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• The following information is for the bar.
• Once inside, there is not level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 35m (38yd) from the main entrance.
• The distance between the floor and the lowest table is 42cm (1ft 5in).
• The distance between the floor and the highest table is 96cm (3ft 2in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

You are on Level Change (Bar). Skip to the next section.

Level Change (Bar)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the bar.
• The ramp or slope is permanent.
• The width of the ramp or slope is 104cm (3ft 5in).

You are on Restaurant Bar Internal (Beach Road Café). Skip to the next section.

Restaurant Bar Internal (Beach Road Café)

• The following information is for the cafe.
• Once inside, there is not level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 70m (77yd) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

You are on Level Change (Beach Road Café). Skip to the next section.

Level Change (Beach Road Café)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the cafe.
• The ramp or slope is permanent.
• The width of the ramp or slope is 91cm (2ft 12in).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 55m (60yd 5in) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 106cm (3ft 6in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 108cm (3ft 6in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located at the rear of the venue.
  • The female and male toilets are 55m (60yd) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.