Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Birmingham.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Street.
- The venue is in a shopping mall.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- In 2022 the parking charges range from £3.50 for one hour to £20.00 for 24 hours.
- The car park is located on Bromsgrove Street.
- The car park type is underground.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
- The nearest Blue Badge bay is 22m (24yd 2in) from the car park entrance.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 205cm (6ft 9in).
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Comments
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- The vehicular entrance to the Car Park is on Bromsgrove Street.
- There are also 6 parent/child bays.
- The vehicular entrance to the Car Park is on Bromsgrove Street.
Outside Access (Car Park Entrance)
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
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- The minimum width between the bollards at the entrance to the Centre is 143cm.
Lift
- There is a lift for public use.
- The lift is located on the right as you enter from the car park.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1.
- The lift is approximately 4m (4yd 1ft) from the car park entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 123cm x 128cm (4ft x 4ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Outside Access (Cathay Street Entrance)
- This information is for the entrance located on Pershore Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 600cm (19ft 8in).
Level Change (Cathay Street Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the paving area in front of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
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Comments
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- The gradient of the slope on the paving area in front of the entrance is variable from slight to steep.
Other Floors (Cathay Street Entrance)
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Steps
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- The floors which are accessible by stairs are LG-G.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Outside Access (Ladywell Way Entrance)
- This information is for the entrance located on Ladywell Walk.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
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- The gap between the bollards is 115 cm.
Outside Access (Hurst Walk Entrance)
- This information is for the entrance located on Hurst Street.
- There is not level access into the venue.
- The width of the door opening is 445cm (14ft 7in).
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Comments
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- The width between the bollards is 150cm.
Level Change (Hurst Walk Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
Outside Access (Theatre Walk Entrance)
- This information is for the entrance located on Hurst Street.
- There is not level access into the venue.
- There are no doors at this entrance.
Level Change (Theatre Walk Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 90cm (2ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the pavement to the entrance.
- There is/are 4 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Inside Access
- There is not level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- The photographs show some of the varied undulations within the centre. In general, some slopes encountered are slight, but there are elements of a steep nature.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- The width of the ramp/slope is 125cm (4ft 1in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from Ladywell Way entrance to concourse.
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Comments
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- The ramp overcomes the steps.
- There is not a handrail along the length of the ramp.
Other Floors (Piazza)
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Steps
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- The floors which are accessible by stairs are LG-G.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.