You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include The Cornwall and Gillett halls, kitchen, tea room, study room, accessible toilets, children's toilets and standard toilets.
• Services / facilities within the grounds include gardens and The Old Coach House Art Studio.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Northfield.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and opening times do vary depending on timetabling.
• Please click here for information on opening times.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bay is signed but not marked on the floor.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 159cm (5ft 3in).
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
• Ramp/Slope View
  • The ramp/slope is located ahead of the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the left of the main entrance.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Foyer - Main Entrance. Skip to the next section.

Foyer - Main Entrance

• There is not level access into the foyer.
• Access is via the main entrance.
• The type of flooring is wood and is smooth.
• There is a mat which may be a trip hazard.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area is chairs with armrests
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The clear floor space beneath table is 5cm.
• There is a lower shelf on the table which obstructs the space beneath.
• The colour contrast between the walls and floor is good.
• Lighting levels are good.
• The waiting room / area does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There area manual doors along some corridors.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located off the foyer.
• Access is either via the tea room or from the foyer.
• There is not signage for the kitchen on the doors.
• The corridor/walkway outside the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• The colour contrast between the door and walls is poor.
• There is step-free access into the room.
• The doors open away from you (push).
• The doors for the kitchen are not push pad activated.
• The doors are single.
• The width of both doors is 76cm.
• The door from the waiting room may be hard to open.
• The door from the tea room is easy to open and is permanently held open.
• There is ample room for a wheelchair user to manoeuvre within the kitchen (150cm x 150cm).
• Facilities/features in the kitchen include; sinks, fridges, fridge freezers, hobs, ovens, microwaves, kettles and toasters.
• The area has not got a non-slip floor.
• The colour contrast between the floor and walls in the kitchen areas is poor.
• The lighting levels are good.
• The worktops/counters are at a height of 91cm.
• The counters/worktops have a good colour contrast to the wall but not to the sink.
• There are under counter cupboards/units available for worktops/counters.
• The cupboard/unit handles are not easy to grip.
• The cupboard/unit handle have a good colour contrast.
• The fridge door handles have a poor colour contrast.
• The sink tap types are lever.

You are on Oak Room. Skip to the next section.

Oak Room

• The door is single and is permanently held open.
• The width of the doorway is 82cm.
• The contrast between the door and walls is poor.
• There are armchairs and chairs without armrests within the room.
• There are tables within the room.
• The distance from the floor to the underside of the tables is 66cm.
• The floor surface is smooth wood.
• Contrast between the walls and floor is good.
• Lighting levels are good.

You are on Level Change (Access to Gillett Hall and Male Toilets). Skip to the next section.

Level Change (Access to Gillett Hall and Male Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located along the main corridor, leading to Gillett Hall and the male toilets.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the start of the corridor.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • There is a downward slope before the upward slope.
  • It has no handrails and has a slight gradient.
  • To bypass the steps there is a fire exit which is also used as an accessible entrance.
  • The fire exit will need to be opened from within.

You are on Gillett Hall. Skip to the next section.

Gillett Hall

• The hall is accessed through the double doors with one door locked.
• The width is 80cm.
• There is seating with no armrests within the room.
• There are folding tables within the room.
• The distance from the floor to the underside of the low tables is 41cm.
• The distance from the floor to the underside of the high tables is 65cm.
• The floor is smooth wood but there are green rugs which may be trip hazards.
• The contrast between the walls and the floor is good.
• Lighting levels are good.

You are on Outside Access (Gillett Hall Accessible Entrance). Skip to the next section.

Outside Access (Gillett Hall Accessible Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the building. This door must be opened from inside for use as an entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 134cm.
• Ramp/Slope View
  • The ramp/slope is located ahead of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 134cm (4ft 5in).
• Comments View
  • This door is a fire door so assistance is needed as the door must be opened from the inside.
  • The approach is uneven paving.
  • This door also provides level access to the male toilets.

You are on Level Change (to The Cornwall Hall). Skip to the next section.

Level Change (to The Cornwall Hall)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the corridor between the Gillett Hall and The Cornwall Hall.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 100cm (3ft 3in).

You are on Entrance (The Cornwall Hall). Skip to the next section.

Entrance (The Cornwall Hall)

• This information is for the entrance located on the corridor from Gillett Hall.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
• Ramp/Slope View
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does not bypass the step(s).

You are on The Cornwall Hall. Skip to the next section.

The Cornwall Hall

• The hall is accessed through double doors.
• The width of the doorway is 146cm.
• There are 2 steps to access this room from the main entrance, or level access from the accessible entrance to The Cornwall Hall.
• There is seating with no armrests.
• There are folding tables within the room.
• The distance from the floor to the underside of the tables is 66cm.
• The contrast between the walls and the floor is good.
• Lighting levels are good.

You are on Outside Access (The Cornwall Hall Accessible Entrance). Skip to the next section.

Outside Access (The Cornwall Hall Accessible Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are easy to open.
  • The door(s) is/are double width.
  • The width of the door opening is 134cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There is a dropped kerb to access this entrance from the car park.
  • There is uneven paving on the approach.

You are on Foyer - The Cornwall Hall Accessible Entrance. Skip to the next section.

Foyer - The Cornwall Hall Accessible Entrance

• There is a foyer.
• There is level access into the foyer.
• Access is via the accessible entrance.
• The type of flooring is carpet.
• There is a mat which may be a trip hazard.
• There is room for a wheelchair user to manoeuvre.
• Seating in this area is bench seating and a bench with armrests.
• No chairs are permanently fixed.
• The colour contrast between the walls and floor is good.
• Lighting levels are good.
• The foyer does not have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the foyer.

You are on Entrance (Tea Room). Skip to the next section.

Entrance (Tea Room)

• This information is for the entrance located off the Cornwall Hall waiting area.

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• Entrance View
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 148cm.
• Step(s) View
  • The step(s) is/are located in front of the tea room entrance.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

You are on Tea Room. Skip to the next section.

Tea Room

• The door is single and may be hard to open easy to open (closer).
• The width is 82cm.
• The contrast between the door and walls is poor.
• There are armchairs and chairs without armrests within the room.
• There are tables within the room. The distance from the floor to the underside of the tables is 66cm.
• The floor surface is smooth wood.
• Contrast between the walls and floor is good.
• Lighting levels are good.

You are on Level Change (Rear Garden). Skip to the next section.

Level Change (Rear Garden)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located round to the right. It is comprised of tarmac.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the building.
• There is/are 7 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • There is uneven but step-free access to the garden directly before the tarmac slope.

You are on Parks and Gardens (Community Gardens). Skip to the next section.

Parks and Gardens (Community Gardens)

• The park or garden does have footpaths.
• The path(s) has a / have tarmac surface(s).
• The majority of the path(s) is not / are not wide enough for wheelchair users.
• There are slight slopes on the paths.
• There are some bench seats situated along the paths for people to rest.

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• Comments View
  • There is a small tarmac garden, with raised beds and picnic benches, off the car park and a grassed garden to the rear of the building.
  • Access to the back garden is via an external route leading from the car park.

You are on Entrance (Courtyard - Children's Play Area). Skip to the next section.

Entrance (Courtyard - Children's Play Area)

• This information is for the entrance located on the sloped corridor between The Cornwall Hall and Gillett Hall.

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• Entrance View
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 72cm.
• Ramp/Slope View
  • The ramp/slope is located after the door. It is a downwards slope.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the threshold of the door.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 7cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

You are on Parks and Gardens (Courtyard - Children's Play Area). Skip to the next section.

Parks and Gardens (Courtyard - Children's Play Area)

• The park or garden does not have footpaths.
• There are not any bench seats situated along the paths for people to rest.

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• Comments View
  • This is an astroterf courtyard garden area in the middle of the building.
  • There are chairs with armrests.
  • There is a sheltered area with a canopy.

You are on Accessible Toilet (Main Entrance Foyer - No Transfer Space). Skip to the next section.

Accessible Toilet (Main Entrance Foyer - No Transfer Space)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
  • This accessible toilet is located to the right from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 72cm (2ft 4in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 126cm x 390cm (4ft 2in x 12ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 161cm and 171cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 73cm (2ft 5in).
• Comments View
  • At the time of survey this toilet was out of order.

You are on Accessible Toilet (Gillett Hall - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Gillett Hall - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 32m (34yd 2ft) from the Gillett Hall accessible entrance.
  • This accessible toilet is located at the rear of Gillett Hall.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 190cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 109cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s) (Main Entrance Foyer). Skip to the next section.

Standard Toilet(s) (Main Entrance Foyer)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located through the single door to the right from the foyer when you enter via the main entrance.
  • The female toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located through the single door to the right from the foyer when you enter vie the main entrance, then down the steps and slope.
  • The male toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • The male toilet is located along a ramp/slope, with a step in the doorway (image 1).

You are on Standard Toilet(s) (Gillett Hall - Children's Toilets). Skip to the next section.

Standard Toilet(s) (Gillett Hall - Children's Toilets)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the far end of Gillett Hall.
  • The female toilet(s) is/are approximately 45m (49yd 8in) from the main entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels in the female toilets are low to moderate.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the far end of Gillett Hall.
  • The male toilet(s) is/are approximately 45m (49yd 8in) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Outside Access (Old Coach House Art Studio). Skip to the next section.

Outside Access (Old Coach House Art Studio)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 72cm.
• Step(s) View
  • The step(s) is/are located at the door threshold.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 3cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Inside Access (Old Coach House Art Studio). Skip to the next section.

Inside Access (Old Coach House Art Studio)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Old Coach House Art Studio. Skip to the next section.

Old Coach House Art Studio

• There is seating without armrests within the room.
• There are tables within the room.
• The distance from the floor to the underside of the tables is 66cm.
• The taps on the sinks are lever.
• The height of the worktop is 90cm.
• The floor surface is vinyl and even apart from an uneven section which has been marked with yellow tape.
• There is also a mat which may be a trip hazard.
• The contrast between the walls and the floor is poor.
• Lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the grassed areas.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.