Access Guide
Overview
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About
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- The venue has 3 floors.
- Services and facilities on the ground floor include: A reception, seating area and toilets.
- Facilities on the first floor include: Changing area and pools.
- Facilities on the first floor include: the viewing gallery and seating.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Sutton Coldfield Station.
- This station has step-free access.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the viewing gallery and seating .
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right when entering the pool building.
- The toilet with adaptations has a left hand transfer space.
- Male step-free standard toilet facilities are located to the right when entering the pool building and within the male changing room.
- Female step-free standard toilet facilities are located to the right when entering the pool building and within the female changing room.
- Shared step-free standard toilet facilities are located within the mixed changing rooms.
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Changing Facilities
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- Changing facilities with adaptations are located within the mixed changing area on the lower ground floor.
- Standard changing facilities are located within the male, female and mixed changing rooms.
- Parent and baby changing facilities are located within the female and mixed changing rooms and the ground floor accessible toilet. .
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located within the mixed changing area on the lower ground floor.
- Shower facilities with adaptations are located within the mixed changing area on the lower ground floor.
- Standard shower facilities are located within the male, female and mixed changing rooms.
Parking
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Car Park
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- The car park is located to the right of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 70cm.
- The nearest designated bay is 64m from the main entrance .
- The most accessible route from the Blue Badge parking has steep ramps.
- This route has uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building .
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 190cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located on the left when entering the pool building.
- The distance from the main entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 105cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Seating is fixed.
- Furniture available in this area includes: tables.
- The tables are fixed.
- There are security barriers which are operated by staff.
- The security gate opening is 190cm.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the viewing gallery. .
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Circulation
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- There are manual doors along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lift (Platform Lift)
- The lift surveyed is located to the right when entering .
- The distance from the entrance is 8m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is a platform lift.
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Platform Lift
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- The ground and lower ground floor can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The internal dimensions of the lift are 98cm (width) x 147cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
Stairs (Main)
- The stairs are located to the right when entering the pool building.
- the ground floor and lower ground floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Viewing Gallery)
- The stairs are located to the right when entering .
- the ground floor and the viewing gallery can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Pools
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Pool 1
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- This is an indoor pool.
- There is step-free level access throughout this area.
- The flooring is shiny.
- Seating available around the pool includes: benches and a seated viewing balcony (with stepped access).
- Seating is fixed.
- There is an emergency alarm poolside.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via a ladder.
- The following adaptations are available for disabled people: a manual hoist.
- The pool is staffed at all times.
- Additional facilities include: a children's pool.
Changing Area (Female)
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Changing Area
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- The female changing area was surveyed.
- The changing area surveyed is located on the lower ground floor, to the left when exiting the lifts.
- The distance from the lift is 16m.
- The most accessible route to the changing area has step-free level access via lift.
- This is a platform lift.
- There are manual doors along the most accessible route.
- There is step-free level access into the changing area.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 153cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors open away from you.
- The width of the opening is 155cm.
- The doors have a high colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 105cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has push taps.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are sensor.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Changing Area (Mixed)
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Changing Area
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- The shared changing area was surveyed.
- The changing area surveyed is located on the lower ground floor to the right when exiting the lift.
- The distance from the lift is 16m.
- The most accessible route to the changing area has step-free level access via lift.
- This is a platform lift.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: changing cubicles, a changing facility with adaptations, toilets and baby change facilities.
- There are no lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 91cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has push taps.
Changing Room with Adaptations (Mixed Changing Area)
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Location and Access
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- The changing room surveyed is located within the mixed changing area.
- The distance from the mixed changing area entrance is 16m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a wheel-in shower and a toilet with adaptations.
- Changing facilities available in the changing room include: a changing table/bench.
- The dimensions of the changing room are 240cm (width) x 253cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 180cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 117cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 105cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin and no disposal facilities.
- There are multiple coat hooks.
- The coat hooks are 114cm from the floor.
- There is a wheel in shower in the changing room.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a push button emergency alarm.
- There is a fixed shower head.
- The shower controls are push.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are no dropdown rails for the shower.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Viewing Gallery)
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Location and Access
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- The viewing gallery is located to the far right when entering the pool building and then up a set of stairs.
- The most accessible route has stepped access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
- There are double manual doors.
- The doors open towards you.
- The width of the opening is 158cm.
- The doors have a high colour contrast.
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Seating Area
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- There is not step-free level access throughout.
- There is stepped access to to the seating.
- There is not space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs without armrests.
- Seating is fixed.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right when entering the main entrance on the ground floor.
- The distance from the main entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 79cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 159cm (width) x 330cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 113cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
