Access Guide

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Introduction

Services / facilities within the building include children's services, parenting, midwifery and safeguarding.

Opening Times

Monday 08:00 - 16:00.
Tuesday 08:00 - 16:00.
Wednesday 08:00 - 16:00.
Thursday 08:00 - 16:00.
Friday 08:00 - 16:00.
Saturday Closed.
Sunday Closed.

Location

The venue is situated outside the centre of the city.
This venue is situated in Erdington.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Five Ways.

Parking

The venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do need to be booked in advance.
There are 1 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 600cm x 500cm (19ft 8in x 16ft 5in).
The nearest designated bay is 20m (21yd 2ft) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are slopes/ramps.
The car park surface is block paving.
There is a dropped kerb / non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.

On Street Parking and Drop-off Details. View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The intercom is in a suitable position to allow wheelchair users to gain access.
The main doors open automatically (towards you).
The doors are double width.
The door opening is 180cm (5ft 11in) wide.

Second set of doors View
- There is a second set of doors.
- The doors open automatically (towards you).
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.

Level Change (Main Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located between the designated parking space and the main entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The ramp does not have handrails.

Reception

The desk is 1m (3ft 3in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
The lighting levels are bright.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are not allowed in public parts of the venue.
The lighting levels are bright.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located off the reception area.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 145cm x 230cm (4ft 9in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is fair.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
Baby Change Facilities View
- Inside the venue, there is level access to the baby change facility.
Colour Contrast and Lighting View
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in this cubicle.
- The height of the baby change table once extended is 88cm (2ft 11in).

Accessible Toilet (Additional)

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located off the reception area.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 120cm x 220cm (3ft 11in x 7ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Comments View
- A child seat is available in this cubicle.