Skip to main content

Novotel Birmingham Centre Hotel

70 Broad Street, Birmingham, B1 2HT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Reception is manned 24 hours per day.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Five Ways.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located to the right of the hotel.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 500cm x 500cm (16ft 5in x 16ft 5in).
    • The nearest Blue Badge bay is 35m (38yd 10in) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 190cm (6ft 3in).
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Level Change (Car Park )

  • There are steps to access this area / service.
  • The steps are located leading up to reception from the car park.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • There is a standard and / or platform lift to access this service.
  • Comments View
    • The first step going up does not have a handrail.
    • Guests can use the staff service lift to gain access to reception but must be escorted by a member of staff.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located just beyond the car park entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are CP-G.
  • The lift is 4m (13ft 1in) from car park entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 126cm (4ft 2in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 108cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the entrance.
  • There is/are 5 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.

Outside Access (Car Park Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 75cm (2ft 6in) wide.
  • Comments View
    • Guests can use this entrance if wanting lift access to reception from the car park.
    • It is necessary for guests to be escorted by a member of staff.
    • There is a low level red phone next to the main staircase for guest who require assistance.
    • Alternatively there is stepped access.

Level Change (Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is steep.
  • The ramp or slope is portable.
  • The width of the ramp or slope is 122cm (4ft 0in).
  • Comments View
    • The portable ramp is left in place permanently and is used to overcome one deep, unmarked step.

Reception

  • The reception desk is 8m (26ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use system.
  • Comments View
    • There is a low level shelf which can be pulled from the side of the end desk.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played on the ground floor.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.
  • Comments View
    • Portable induction hearing loops can be provided upon request.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5-6.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby, to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6.
  • The lift is 9m (29ft 6in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 104cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Restaurant Bar Internal (Elements Bar and Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 16m (17yd) from the main entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks and modern European meals.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 148 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 144 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 44 room(s) which has / have accessible ensuite facilities.
    • There is / are 4 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 45m (49yd) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 429.
    • The width of the door is 85cm (2ft 9in).
    • The height of the bed is 67cm (2ft 2in).
    • The measurement between the bed base and floor is 33cm (1ft 1in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is available.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 88cm (2ft 11in) (2ft 11in).
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 180cm x 160cm (5ft 11in x 5ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 50cm (1ft 8in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 71cm (2ft 4in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is none.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is tactile signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels are medium.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are In rooms.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.
  • Comments View
    • The wheel in shower cubicle has a 3cm sloped threshold.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the end of a corridor off the lobby.
    • The fitness suite is 50m (55yd) from the main entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 77cm (2ft 6in) wide.
  • Fitness Suite (General) View
    • Equipment suitable for mobility or sensory impaired users includes some light free weights.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The fitness room has a number lock for access.
    • The push buttons on the entry pad are more than 120cm from floor level.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
    • This accessible toilet is located in a corridor off the rear of the lobby.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is no dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 62m (68yd) from the main entrance.
  • The standard changing room is 50m (55yd) from the reception desk.
  • The standard changing room is 1m (3ft 3in) from the fitness room.
  • The standard changing rooms are located at the rear of the fitness room.
  • There is level access to the standard changing rooms.

Standard Shower

  • There is a standard shower cubicle in the changing room which is accessed via one deep step.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.