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Novotel Birmingham Centre Hotel

70 Broad Street, Birmingham, B1 2HT

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Access Guide

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Introduction

  • Services / facilities within the building include Accommodation, Restaurant, Bar, Meeting Rooms and Fitness Centre.
  • Services / facilities within the grounds include Visitor Car Park.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Five Ways.

Opening Times

  • Reception is staffed 24 hours per day.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • As at January 2022 charges are as follows: - 0-3 hours £6 3-8 hours £10 8-24 hours £18.
    • The car park is located to the right of the hotel.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 210cm x 463cm (6ft 11in x 15ft 2in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the bottom of ramp for the service lift.
    • The furthest Blue Badge bay is 22m (24yd 2in) from the bottom of ramp for the service lift.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 180cm (5ft 11in).
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located outside the Main Entrance.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.
  • Comments View
    • The Blue Badge Bays have different dimensions.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located just beyond the car park entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are CP-G.
  • The lift is 4m (13ft 1in) from car park entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located in front of the hotel.
    • There is ramped/sloped and stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 112cm (3ft 8in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the front of the hotel.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Car Park Entrance)

  • Entrance View
    • This information is for the entrance located in the car park.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the Blue Badge Bays.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 122cm (4ft).
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the rear of the car park leading up to Reception.
    • There is/are 18 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • Guests can use the staff service lift to gain access to reception via the ramp but must be escorted by a member of staff. There is a low level telephone near to the ramp to call for assistance.

Reception

  • The desk/counter is 8m (8yd 2ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is a low level shelf which can be pulled from the side of the end desk.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played on the ground floor.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Portable induction hearing loops can be provided upon request.

Restaurant Bar Internal (Elements Bar and Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 16m (17yd 1ft) from the Main Entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks and modern European meals.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 148 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 144 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 4 room(s) which has / have accessible ensuite facilities.
    • There is / are 4 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 45m (49yd 8in) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 429.
    • The width of the door is 85cm (2ft 9in).
    • The height of the bed is 67cm (2ft 2in).
    • The measurement between the bed base and floor is 33cm (1ft 1in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • It is out of reach(higher than 10cm (4") from floor).
    • An adjoining room is available.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 88cm (2ft 11in).
    • The door opens outwards.
    • The door may be difficult to open.
    • The door does not have a lock.
    • The dimensions of the accessible ensuite are 180cm x 160cm (5ft 11in x 5ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 50cm (1ft 8in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 71cm (2ft 4in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • There is no shower seat.
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is tactile signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels in the room are moderate to good.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the dropdown rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels in the ensuite are good.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are In rooms.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.
  • Comments View
    • The wheel in shower cubicle has a 3cm sloped threshold.
    • Emergency push button alarm is next to bedside console just below the bedside lights.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the end of a corridor off the lobby.
    • The fitness suite is 50m (54yd 2ft) from the Main Entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 77cm (2ft 6in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The Fitness Room has a number lock for access.
    • The push buttons on the entry pad are more than 120cm from floor level.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5-6.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby, to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6.
  • The lift is approximately 9m (9yd 2ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 104cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 62m (67yd 2ft) from the Main Entrance.
  • The standard changing room(s) is/are approximately 50m (54yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the Fitness Room.
  • The standard changing room(s) surveyed is/are located at the rear of the Fitness Room.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the Main Entrance.
    • This accessible toilet is located in a corridor off the rear of the lobby.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is no dropdown rail for the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Accessible Toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located in New Street Station.
  • A member of staff trained in BSL skills is not normally on duty.