Access Guide
Getting To The Hospital
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By Road
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- The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
- Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
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By Bus
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- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
Services 16, 74 stop at the bus stop at Old Square. - There is not an onsite bus stop.
- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
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Useful Links
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- Buses to Birmingham Children's Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Birmingham Children's Hospital)
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found in the main foyer.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Hospital Parking (Drop Off)
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Parking
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- The hospital does not have a dedicated car park.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
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Comments
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- The drop off bay is 14m from the main entrance.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- There is a/are Blue Badge parking bay(s) available within the car park.
- The public car park is located on Weaman Street.
- The name of the car park is B4 Car Park.
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Drop-off Point
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- There is not a designated drop-off point.
- Additional Public Parking Information View
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Comments
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- On street parking is available on Steelhouse Lane and Whittall Street.
Getting To (Costa)
- Costa is/are located on the ground floor in the main foyer.
- Access to Costa is via the main hospital entrance.
- Enter via the main hospital entrance and proceed up the slight slope to the main corridor.
Costa is located to the left. - There is ramped/sloped access to Costa.
- Costa is approximately 13m from the main hospital entrance.
- There are not resting areas along the route.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm .
- There is a hand sanitiser.
- The height of the hand sanitiser is 147cm (4ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left and right and beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre going up the ramp.
- The lighting levels at the ramp/slope are medium.
- The ramp/slope does not bypass the step(s).
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Comments
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- The doors are locked at 10.00pm when the intercom is needed and exit button.
Opening Times (Costa)
- Monday 07:30 - 19:30.
- Tuesday 07:30 - 19:30.
- Wednesday 07:30 - 19:30.
- Thursday 07:30 - 19:30.
- Friday 07:30 - 19:30.
- Saturday 08:00 - 19:30.
- Sunday 08:00 - 19:30.
Eating and Drinking (Costa)
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Location and Access
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- The following information is for the café.
- The café is located on the ground floor of the main hospital corridor.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold drinks and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 120cm.
- The height of the lowered section at the counter is 90cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 68cm.
- The standard height for the underside of dining tables is 76cm.
- The surface height of the lowest table is 46cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also coffee tables and sofas.
- The type of flooring in this area is laminate.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
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- The location of the closest accessible toilet is on the main hospital corridor to the left.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The location of the closest standard toilets are on the main hospital corridor to both the left and right.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.