Access Guide
Getting To The Hospital
-
By Road
View
- The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
- Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
-
By Bus
View
- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
Services 16, 74 stop at the bus stop at Old Square. - There is not an onsite bus stop.
- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
-
Useful Links
View
- Buses to Birmingham Children's Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Birmingham Children's Hospital)
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found in the main foyer.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Hospital Parking (Drop Off)
-
Parking
View
- The hospital does not have a dedicated car park.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
-
Comments
View
- The drop off bay is 14m from the main entrance.
Public Parking
-
On Street Standard Parking
View
- Standard on street parking is available.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- There is a/are Blue Badge parking bay(s) available within the car park.
- The public car park is located on Weaman Street.
- The name of the car park is B4 Car Park.
-
Drop-off Point
View
- There is not a designated drop-off point.
- Additional Public Parking Information View
-
Comments
View
- On street parking is available on Steelhouse Lane and Whittall Street.
Getting To (Dermatology Clinic)
- Dermatology Clinic is/are located within Main Outpatients.
- Access to Dermatology Clinic is via the main hospital entrance.
- Enter via the main hospital entrance and turn right along the corridor to Main Outpatients, the Dermatology Clinic is located to the left.
- There is step free access to Dermatology Clinic.
- Dermatology Clinic is approximately 25m from the Main Outpatients entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm .
- There is a hand sanitiser.
- The height of the hand sanitiser is 147cm (4ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
-
Ramp/Slope Details
View
- The ramp/slope is located to the left and right and beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre going up the ramp.
- The lighting levels at the ramp/slope are medium.
- The ramp/slope does not bypass the step(s).
-
Comments
View
- The doors are locked at 10.00pm when the intercom is needed and exit button.
Entrance (Main Outpatients)
-
Entrance Details
View
- This information is for the entrance located on the ground floor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is ramped/sloped access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 123cm (4ft).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in the corridor leading to Main Outpatients entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are moderate to good.
Reception (Main Reception)
-
Reception
View
- The reception point is located just beyond the Main Outpatients entrance.
- The reception point is approximately 3m (3yd 10in) from the Main Outpatients entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/03/2023.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
-
Comments
View
- There are small stools for children to sit on in play areas.
- Radio Lollipop is housed in Main Outpatients.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Entrance (Dermatology Clinic)
-
Entrance Details
View
- This information is for the entrance located within Main Outpatients.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser but it is not at a convenient height for wheelchair users.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
Consultation / Treatment Room (Treatment Room)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 2.
- There is not level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the right as you enter the department.
- This accessible toilet is approximately 18m (19yd 2ft) from the main outpatients entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door is easy to open.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 180cm x 210cm (5ft 11in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary, general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are not available for the toilet.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
-
Baby Changing Facilities
View
- Baby changing facilities are available within this accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
-
Comments
View
- There is also an adjustable changing table for a 5+ year old.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the left of main outpatients reception.
- The female toilet(s) is/are approximately 23m (25yd 6in) from the main outpatients entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the female toilets are moderate to good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the right of the main outpatients reception.
- The male toilet(s) is/are approximately 18m (19yd 2ft) from the main outpatients entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the male toilets are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.