You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
  • Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
• By Bus View
  • Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
    Services 16, 74 stop at the bus stop at Old Square.
  • There is not an onsite bus stop.
• Useful Links View
  • Buses to Birmingham Children's Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Birmingham Children's Hospital). Skip to the next section.

Getting Help and Assistance (Birmingham Children's Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main foyer.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.

You are on Hospital Parking (Drop Off). Skip to the next section.

Hospital Parking (Drop Off)

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• Parking View
  • The hospital does not have a dedicated car park.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • The drop off bay is 14m from the main entrance.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • The public car park is located on Weaman Street.
  • The name of the car park is B4 Car Park.
• Drop-off Point View
  • There is not a designated drop-off point.
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).
• Comments View
  • On street parking is available on Steelhouse Lane and Whittall Street.

You are on Getting To (Health in Mind - Play and Youth Services). Skip to the next section.

Getting To (Health in Mind - Play and Youth Services)

• Health in Mind - Play and Youth Services is/are located on the ground floor of Ladywood House.
• Access to Health in Mind - Play and Youth Services is via the Ladywood House entrance.
• Enter via Ladywood House entrance and proceed through the single door ahead. Turn right and the entrance to Health in Mind - Play and Youth Services is directly ahead.
• There is ramped/sloped access to Health in Mind - Play and Youth Services.
• Health in Mind - Play and Youth Services is approximately 8m from the Ladywood House entrance.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 17:00.
• Wednesday 08:00 - 17:00.
• Thursday 08:00 - 17:00.
• Friday 08:00 - 17:00.
• Saturday 08:00 - 17:00.
• Sunday 08:00 - 17:00.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance Details View
  • This information is for the entrance located on the ground floor of Ladywood House.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell at a convenient height for wheelchair users to gain access.
  • There is no hand sanitiser at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the left hand side just beyond the entrance.
  • The reception point is approximately 1m (3ft 3in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is wood.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is carpet.
• There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room BG057). Skip to the next section.

Consultation / Treatment Room (Consultation Room BG057)

• There is / are 8 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room BG057.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is wood.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room BG058). Skip to the next section.

Consultation / Treatment Room (Consultation Room BG058)

• There is / are 8 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room BG058.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is wood.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room BG005). Skip to the next section.

Consultation / Treatment Room (Consultation Room BG005)

• There is / are 8 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room BG005.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is wood.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room BG004). Skip to the next section.

Consultation / Treatment Room (Consultation Room BG004)

• There is / are 8 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room BG004.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is wood.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located on the left hand side of the corridor.
  • This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The dimensions of the accessible toilet are 275cm x 220cm (9ft x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 205cm (6ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is push.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • There is not a toilet roll holder.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the external door and wall is poor.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.