Access Guide
Getting To The Hospital
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By Road
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- The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
- Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
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By Bus
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- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
Services 16, 74 stop at the bus stop at Old Square. - There is not an onsite bus stop.
- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
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Useful Links
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- Buses to Birmingham Children's Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Birmingham Children's Hospital)
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found in the main foyer.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Hospital Parking (Drop Off)
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Parking
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- The hospital does not have a dedicated car park.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
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Comments
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- The drop off bay is 14m from the main entrance.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- There is a/are Blue Badge parking bay(s) available within the car park.
- The public car park is located on Weaman Street.
- The name of the car park is B4 Car Park.
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Drop-off Point
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- There is not a designated drop-off point.
- Additional Public Parking Information View
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Comments
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- On street parking is available on Steelhouse Lane and Whittall Street.
Getting To (Ward 11 Cardiac Infant)
- Ward 11 Cardiac Infant is/are located on the Second Floor.
- Access to Ward 11 Cardiac Infant is via the Main Hospital entrance.
- Enter via the main hospital entrance and proceed along the main corridor past the reception located on the right. Turn right on to Hospital Street and take the main lifts located on the left to the second floor. On exiting turn right and continue along the main corridor. Ward 11 Cardiac Infant is located to the right.
- There is step free access, via lift, to Ward 11 Cardiac Infant.
- Ward 11 Cardiac Infant is approximately 21m from the Main Lifts.
- There is a/are manual, heavy, double door(s) between the Main Hospital entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm .
- There is a hand sanitiser.
- The height of the hand sanitiser is 147cm (4ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left and right and beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre going up the ramp.
- The lighting levels at the ramp/slope are medium.
- The ramp/slope does not bypass the step(s).
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Comments
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- The doors are locked at 10.00pm when the intercom is needed and exit button.
Other Floors (Main Stairs)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
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Comments
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- There are three sets of stairs located throughout the hospital.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located to the right on entering the main hospital entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 46m (50yd 11in) from the main hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 146cm x 251cm (4ft 9in x 8ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Opening Times (Ward Visiting Hours)
- Monday 07:00 - 15:00.
- Tuesday 07:00 - 15:00.
- Wednesday 07:00 - 15:00.
- Thursday 07:00 - 15:00.
- Friday 07:00 - 15:00.
- Saturday Closed.
- Sunday Closed.
- Please click here for information on opening times.
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Comments
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- Parents and carers are welcome at all times, as are brothers and sisters.
Ward (Ward 11 Cardiac Infant)
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Ward Information
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- This is a/an Cardiac Infant ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 6 side room(s) available.
- There is/are 18 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is not in a suitable position for wheelchair users.
- The width of the door opening is 160cm (5ft 3in).
- There is a door release button at a convenient height for wheelchair users to exit.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
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Reception/Nurses' Station
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- The height of the ward reception desk is 108cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the second floor corridor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the second floor corridor.
Room / Area (Common Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Common Room.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the room / area.
- Lighting levels are medium.
Washroom
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Washroom Details
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- The washroom surveyed has a shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 270cm x 174cm (8ft 10in x 5ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 189cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is sensor. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 135cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 65cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 61cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is not a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is no seat for the shower.
- There are not wall-mounted grab rails available.
- The shower cubicle is accessed via a deep step.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is poor.
- The colour contrast between the internal washroom door and wall is poor.
- The colour contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are bright.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.