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Neonatal Unit (ITU)

Birmingham Women's Hospital, Mindelsohn Way, Edgbaston, Birmingham, B15 2TG

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Access Guide

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Getting To The Hospital

  • By Road View
      • From the South

        From the M6 take the exit towards A38(M) to Birmingham Central, continue for 1.9 miles, then take Wellington Rd and Edgbaston Park Rd to Mindelsohn Way.
        Stay on the Aston Express Way/A38 in the right lanes follow A38 for about 9 miles. Then turn right then left onto Spring Road. Then turn right onto Wellington Road for 0.5 miles then continue straight onto Sir Harrys Road.
        Continue onto Priory Road, then at the roundabout, take the 2nd exit onto Church Rd/B4217.
        After 0.1 miles turn left onto Edgbaston Park Road, turn right onto Somerset Road, then turn left onto Farquhar Road.
        At the next roundabout, continue straight onto Vincent Drive, then turn right onto Mindelsohn Way. The Hospital will be on right.

      • From the North

        • From the M5 leave at Junction 1, continue on A4252 for 19 minutes (5.7 miles).
        At the roundabout, take the 2nd exit onto Kenrick Way/A4252.
        Go straight then at the next roundabout, take the 2nd exit onto Telford Way/A4252.
        Follow the road until the next roundabout, take the 1st exit onto Tollhouse Way/A457.
        Follow road then at the roundabout, take the 2nd exit onto Grove Lane/A457. Then the next roundabout, take the 1st exit onto Dudley Road/A457.
        Then turn right onto Rotton Park Rd/B4129.
        Follow the road then turn right onto City Rd/A4040 and then turn left onto Rotton Park Rd/B4129.
        Turn left onto Portland Rd/B4125 then turn right onto Rotton Park Rd/B4129 Continue until you turn left onto Somerset Rd.
        At the roundabout, then take the 1st exit and stay on Somerset Rd.
        At the roundabout, take the 3rd exit onto Pritchatts Rd then the next roundabout, take the 3rd exit onto Vincent Drive.
        Then turn right onto Mindelsohn Way, the Hospital will be on the left.
        .
    • The car parking is open air, tarmac surface, with no barriers and is located to the front of the building.
      Public could use the nearest multi-storey car parks around the Queen Elizabeth Hospital if this is full, these have charges separate to the Women's Hospital.
  • By Bus View
    • The nearest Bus Stop is and is Metchley Park Road and serve by nxbus.
      Services to this stop are 10H, 10S, 27 and 19. This is off site and approximately 400 metres away on public footpaths.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest Train Station is University, it is served by cross-country trains and London midland.
      The station is a 6 minute walk on public footpaths over 500 meters away or a 5 minute taxi ride.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 335 8226.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main reception area from Monday to Saturday.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 570cm x 590cm (18ft 8in x 19ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the front left of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
  • Comments View
    • Parking is free for Blue Badge holders only if they park in a Blue Badge bay.

Getting To (Neonatal Unit - ITU)

  • The Neonatal Unit - ITU is/are located on the ground floor of the hospital.
  • Access to the Neonatal Unit - ITU is via the main hospital entrance.
  • Enter via the main hospital entrance and follow the corridor around into the open all department area, turn left past the information desk and lifts and continue along the corridor past the RVS Café, through the double doors to the right of the café and follow the corridor till you come to another corridor on the right. Proceed along the corridor, please note there is a slight slope to this corridor, and the entrance to the Neonatal Unit - ITU is located on the left before the steps.
  • There is ramped/sloped access to the Neonatal Unit - ITU.
  • The Neonatal Unit - ITU is approximately 98m from the main hospital entrance.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located to the front left of the main hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 146cm.

Reception (Neonatal Unit - ITU)

  • Reception View
    • The reception point is located on the left as you enter through the Neonatal Unit - ITU Entrance.
    • The reception point is approximately 2m (2yd 7in) from the Neonatal Unit - ITU Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • At time of survey the Hearing loop was not opporational.

Family Room (Parents Lounge)

  • The family room is located in the corridor to the right of reception.
  • There is step-free access to the family room.
  • The family room is clearly signed.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) has a closer and maybe difficult for some to open.
  • The width of the door opening is 84cm.
  • The type of flooring in the place of worship/room is vinyl/laminate.
  • There is sufficient space for a wheelchair user to manoeuvre within the family room.
  • There is bench seating only.
  • There is sufficient space for a wheelchair user to use the seating area.
  • There is space for an assistance dog to rest.
  • Some tables are permanently fixed.
  • There is a refreshment counter.
  • The height of the counter is 93cm.
  • The counter does not have a clear knee recess.
  • There is a sink.
  • The wash basin tap type is lever.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • There is not a water dispenser available.
  • There is a play area or toys/books for a child to play with.
  • There is not a hearing assistance system for the room(s).
  • Background music is not played in the room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels in the room are good.

Ward (Neonatal Unit - ITU)

  • Ward Information View
    • This is a/an Neonatal Unit - ITU ward.
    • This is a shared ward.
    • There is/are 8 bay(s) available.
    • There is/are 6 side room(s) available.
    • There is/are 40 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm (4ft 11in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 125cm (4ft 1in).
    • There is an intercom.
    • The height of the intercom is 125cm (4ft 1in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are adjustable.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 110cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is a clear turning space in the relatives' room.
    • There is not a/are not chair(s) with armrests available within the relatives' room.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
  • Visitor Facilities View
    • There are accessible toilet facilities on the ward for visitors.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 9.00 to 12.00 and 15.00 to 19.00 for non-parents. Parents may visit at any time.
    • The visiting times are the same for each day.
  • Comments View
    • There is a second automatic double door to enter the Neonatal Unit - ITU.
    • The doors open towards you.
    • The push button to open the doors is set at 162cm from floor level.

Family Room (Breast Feeding Room)

  • The family room is located on the ward.
  • There is step-free access to the family room.
  • The family room is clearly signed.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 84cm.
  • The type of flooring in the place of worship/room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the family room.
  • There are chairs with armrests on both sides.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • There is space for an assistance dog to rest.
  • Some tables are permanently fixed.
  • There is not a refreshment counter.
  • There is a sink.
  • The wash basin tap type is twist/turn.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • There is not a water dispenser available.
  • There is not a play area or toys/books for a child to play with.
  • There is not a hearing assistance system for the room(s).
  • Background music is not played in the room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels in the room are good.

Family Room (Quiet Room)

  • The family room is located in the office corridor to the right of the ITU Reception Desk.
  • There is step-free access to the family room.
  • The family room is clearly signed.
  • The door(s) open(s) away from you (push).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 82cm.
  • The type of flooring in the place of worship/room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the family room.
  • There is a mixture of chairs with and without armrests.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • There is space for an assistance dog to rest.
  • No tables are permanently fixed.
  • There is not a refreshment counter.
  • There is not a sink.
  • There is not a television.
  • Vending machines are not available.
  • There is not a water dispenser available.
  • There is not a play area or toys/books for a child to play with.
  • There is not a hearing assistance system for the room(s).
  • Background music is not played in the room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels in the room are good.

Accessible Toilet (Parents Toilet)

  • Location and Access View
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is written text signage on or near the toilet door.
    • This accessible toilet is located in the Neonatal Unit - ITU Reception Area.
    • This accessible toilet is approximately 9m (9yd 2ft) from the Neonatal Unit - ITU Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The dimensions of the accessible toilet are 171cm x 222cm (5ft 7in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 102cm (3ft 4in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and waste paper pedal bin disposal units.
    • There is a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 124cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).

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