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The Hub

Blackpool and The Fylde College, Bispham Campus, Ashfield Road, Bispham, Blackpool, Lancashire, FY2 0HB

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Access Guide

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Introduction

  • Located within the building are Student Services, Student Administration, conference rooms, a travel agent, a hairdressers and a bakery (Loafers).

Getting Here

Useful Information

Opening Times (The Hub)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 21:30.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bispham.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Layton.
  • There is a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking (Campus Car Parks)

  • There is a designated drop off point.
  • The drop off point is located in front of the Hub.
  • Comments View
    • There are a total of 24 Blue Badge parking bays located throughout the campus.
    • There are 3 located outside The Hub, 5 next to Bispham Building, 4 next to Singleton Building, 5 at the rear of Elswick Building and 7 next to Thornton Building. The bays are 480cm x 360cm.
    • There is general parking in all of the car parks.

Outside Access (Main Entrance - The Hub)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 130cm (4ft 3in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 132cm (4ft 4in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.

Outside Access (Rear Entrance - The Hub)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 120cm (3ft 11in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 130cm (4ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
  • Comments View
    • There is a third set of doors at this entrance, The third set of doors are double.
    • The third set of doors are automatic.
    • The third set of doors are 170cm wide.

Reception (Main)

  • The desk/counter is 16m (17yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are moderate to good.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • The touch screen/listening post is to the left of the reception desk as you face it. Reception have a portable touch screen for any users who cannot reach the fixed screen.
    • The hearing loop was tested on the 13th June 2022 and was working.

Inside Access (Ground Floor)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are good.
  • Motorised scooters are welcomed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.

Eating and Drinking

  • Location and Access View
    • The café is located on the left from the rear outside entrance to the hub.
    • There is step-free access, via lift, to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 105cm.
    • The height of the lowered section at the counter is 90cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
  • Comments View
    • At the time of survey (June 2022) seating was not available in the case area.

Entrance (Student Life Centre)

  • Entrance View
    • This information is for the entrance located at the left rear of the hub ground floor.
    • There is step free access at this entrance.

Inside Access (Student Life Centre)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are adjustable.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5-6.
    • The stairs are located ahead on entering via the Hub entrance.
    • The stairs are approximately 3m from the Hub Entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There is an additional staircase located at the rear of the building and the details are the same.
    • Use of these stairs also allows access to the 1st floor of both Bispham Building and The Hub.

Lift

  • There is a lift for public use.
  • The lift is located on the left as you enter from The Hub entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 5m (5yd 1ft) from the Hub foyer entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 178cm (3ft 6in x 5ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • There is a bank of 2 lifts and the details are the same for both.
    • Use of this lift also allows access to the 1st floor of both Bispham Building and The Hub.

Inside Access (First Floor)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are welcomed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.

Level Change (First Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 115cm (3ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the left as you face the ramp.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The photographs show the steps and ramp leading from the First floor of the Hub to Bispham and Cleveleys buildings.
    • The ramp overcomes the steps.

Outside Access (The Loop Entrance)

  • This information is for the entrance located right from the lift and to the end of the first floor of the Hub.
  • There is level access into the venue.
  • Level access is via lift.
  • There are no doors at this entrance.
  • The width of the door opening is 195cm (6ft 5in).
  • Comments View
    • There are security barriers just inside the entrance.
    • The security barriers are 115cm wide.

Reception (The Loop Info Point)

  • The desk/counter is 26m (28yd 1ft) from the Loop entrance.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are moderate to good.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • There are other information desks situated throughout the library.
    • The portable loop is located on one of the other desks, but can be moved on request. The loop was tested on the 13th of June 2022 and was working.

Library (The Loop)

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • It takes approximately 24 hours days to process an order.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse, height adjustable table and height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes magnifying software.
  • Comments View
    • Books in Braille are available from the Gateway Centre library.
    • Books in Braille can be ordered for this library.
    • The accessible software includes Read and Write Gold.
    • Laptop computers are available for use throughout the library area.
    • There is a group study area on the first floor.
    • The doors to the group study area are sliding doors and are 86cm wide.
    • There is a range of e-books available in this library.

Other Floors (The Loop)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Comments View
    • The step free access to the second floor is via the Garstang Building.

Outside Access (Second Floor Entrance from the Garstang Building)

  • This information is for the entrance located off of the second floor of the Garstang Building.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 86cm (2ft 10in) wide.
  • Comments View
    • This entrance leads directly to the silent study area on the second floor of the Loop.

Level Change (The Loop Second Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 93cm (3ft 1in).
  • Comments View
    • The ramp leads from the entrance from Garstang and the silent study area to the computer terminals in the main area of the second floor.
    • As of June 2022 The Loop second floor is currently not accessible and is closed off. It is being redeveloped into a new HE study space.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Standard Toilet Surveyed View
    • A female standard toilet was surveyed.
    • The toilet surveyed is located to the left of reception.
    • There is a male standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 35m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.