You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
    At the next roundabout take the A6 towards Walkden.
    Carry on along the A6 for about a mile, then turn left at the junction and follow the A579 towards Bolton.
    Cross over the motorway then take the first right onto Plodder Lane.
    Continue along Plodder Lane for 1.5 miles then turn left into Redgate Way where the hospital will be signposted.
    Carry on along this road and the hospital site will be ahead.
  • There are several open-air car parks available throughout the hospital site which provide standard and Blue-Badge parking.
    There is a drop-off point immediately in front of the main hospital entrance.
• By Bus View
  • The nearest bus stops are immediately opposite the main entrance and are served by buses 501, 521 and 557. These provide direct services to Bolton, Farnworth, Blackrod, Little Lever, Westhoughton and Moses Gate.
  • There is an onsite bus stop.
  • The bus stops are located either side of the road directly opposite the main hospital entrance.
  • The bus stops on both side of the road are sheltered.
    There is a small amount of bench seating and there is sufficient room for a wheelchair user to wait.
  • The bus stops are between 50 and 75 metres from the main hospital entrance.
    These are on either side of the main road that runs through the hospital site. A nearby pelican crossing allows access to the entrance from the bus stop on the far side of the road. This crossing has slight gradients down to the dropped kerbs and tactile paving.
    For the nearer bus stop there is an unmarked crossing which also has slight gradients down to dropped kerbs and tactile paving.
• By Train View
  • The nearest train station is Moses Gate which is 1.7 miles away on Bolton Road. This station provides direct services to and from Bolton, Manchester Victoria, Wigan Wallgate, Southport, Rochdale, Clitheroe and Blackburn.
• Useful Links View
  • Diamond Buses - Timetable 501.
  • To view the web page described above click here (opens in new tab).
  • Vision Buses - Timetable 521.
  • To view the web page described above click here (opens in new tab).
  • Moses Gate Station details.
  • To view the web page described above click here (opens in new tab).
  • Train timetable and fare information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the left just after coming through the main hospital entrance.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01204 390 193.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found opposite the main reception desk.
• Documents are available in an alternative format and can be provided to include: large print and different languages.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact the main reception desk.
• There is a Safe Place at this hospital which is located near J Block.

You are on Hospital Parking (Chadwick Car Park). Skip to the next section.

Hospital Parking (Chadwick Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main hospital entrance.
• Comments View
  • Payment machines are also located adjacent to the car park entrance.
  • To obtain free Blue Badge Parking patients and visitors should phone 0333 123 1454 or visit iFM Bolton Car Park Management office located at Shawcross House with your Blue Badge and full, correct vehicle registration to register for a permit until your Blue Badge expires.

You are on Entrance (Chadwick Car Park Pedestrian Entrance). Skip to the next section.

Entrance (Chadwick Car Park Pedestrian Entrance)

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• Entrance Details View
  • This information is for the entrance located next to the payment machines.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 185cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the access point.
  • The ramp/slope gradient is slight.
• Comments View
  • This entrance gives access to the payment machines.

You are on Entrance (Chadwick Car Park Pedestrian Exit). Skip to the next section.

Entrance (Chadwick Car Park Pedestrian Exit)

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• Entrance Details View
  • This information is for the entrance located in the corner of the Chadwick Car Park, at the junction of the two rows of Blue Badge Parking bays.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 160cm.
• Comments View
  • The surface here is mainly tarmac and is uneven.

You are on Hospital Parking (Accident & Emergency - Drop Off Zone). Skip to the next section.

Hospital Parking (Accident & Emergency - Drop Off Zone)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the accident & emergency main entrance.
  • There is not a dropped kerb from the drop-off point.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the main entrance.
• Comments View
  • Patients / visitors are only allowed to park here for a maximum of 20 minutes.
  • There is one Blue Badge bay.
  • The dimensions of the Blue Badge bay are 244cm x 486cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located just off Redgate Way.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 192cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 169cm.

You are on Reception (Main). Skip to the next section.

Reception (Main)

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• Reception View
  • The reception point is located on the left as you enter.
  • The reception point is approximately 10m (10yd 2ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is low (76cm or lower).
  • There is not sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/09/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are low to moderate.

You are on Reception (Minors). Skip to the next section.

Reception (Minors)

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• Reception View
  • The reception point is located to the right from the main entrance.
  • The reception point is approximately 32m (34yd 2ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Triage). Skip to the next section.

Consultation / Treatment Room (Triage)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Triage.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a doorway with a curtain for privacy. The width of the doorway is 89cm.

You are on Consultation / Treatment Room (Minors - Treatment Rooms). Skip to the next section.

Consultation / Treatment Room (Minors - Treatment Rooms)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Room / Area (Relatives Room). Skip to the next section.

Room / Area (Relatives Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Relatives Room - The Wainwright Room.
• The room / area is approximately 48m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Main Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Main Reception - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the main entrance.
  • This accessible toilet is approximately 29m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 81cm (2ft 8in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 98cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 64cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 122cm (4ft).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Main Reception). Skip to the next section.

Standard Toilet(s) (Main Reception)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead from the main entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 29m from the main entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Royal Bolton Hospital - Main Building Guide link (new tab) - click here.
• Royal Bolton Hospital - Parking Guide link (new tab) - click here.