You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
    At the next roundabout take the A6 towards Walkden.
    Carry on along the A6 for about a mile, then turn left at the junction and follow the A579 towards Bolton.
    Cross over the motorway then take the first right onto Plodder Lane.
    Continue along Plodder Lane for 1.5 miles then turn left into Redgate Way where the hospital will be signposted.
    Carry on along this road and the hospital site will be ahead.
  • There are several open-air car parks available throughout the hospital site which provide standard and Blue-Badge parking.
    There is a drop-off point immediately in front of the main hospital entrance.
• By Bus View
  • The nearest bus stops are immediately opposite the main entrance and are served by buses 501, 521 and 557. These provide direct services to Bolton, Farnworth, Blackrod, Little Lever, Westhoughton and Moses Gate.
  • There is an onsite bus stop.
  • The bus stops are located either side of the road directly opposite the main hospital entrance.
  • The bus stops on both side of the road are sheltered.
    There is a small amount of bench seating and there is sufficient room for a wheelchair user to wait.
  • The bus stops are between 50 and 75 metres from the main hospital entrance.
    These are on either side of the main road that runs through the hospital site. A nearby pelican crossing allows access to the entrance from the bus stop on the far side of the road. This crossing has slight gradients down to the dropped kerbs and tactile paving.
    For the nearer bus stop there is an unmarked crossing which also has slight gradients down to dropped kerbs and tactile paving.
• By Train View
  • The nearest train station is Moses Gate which is 1.7 miles away on Bolton Road. This station provides direct services to and from Bolton, Manchester Victoria, Wigan Wallgate, Southport, Rochdale, Clitheroe and Blackburn.
• Useful Links View
  • Diamond Buses - Timetable 501.
  • To view the web page described above click here (opens in new tab).
  • Vision Buses - Timetable 521.
  • To view the web page described above click here (opens in new tab).
  • Moses Gate Station details.
  • To view the web page described above click here (opens in new tab).
  • Train timetable and fare information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the left just after coming through the main hospital entrance.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01204 390 193.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found opposite the main reception desk.
• Documents are available in an alternative format and can be provided to include: large print and different languages.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact the main reception desk.
• There is a Safe Place at this hospital which is located near J Block.

You are on Hospital Parking (Mallet Car Park). Skip to the next section.

Hospital Parking (Mallet Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located directly opposite the Maternity Unit entrance. A quiet access road runs between the two.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • Payment machines are located next to the Maternity Unit entrance.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 66m (72yd 6in) from the Maternity Unit entrance.
• Comments View
  • To obtain free parking please ring 0333 123 1454, or visit the iFM Bolton Car Park Management office located at Shawcross House with your Blue Badge and full, correct vehicle registration to register for a permit until your Blue Badge expires.

You are on Entrance (Stepped and Ramped Access to Car Park). Skip to the next section.

Entrance (Stepped and Ramped Access to Car Park)

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• Entrance Details View
  • This information is for the entrance located opposite the Maternity Unit entrance’.
  • There is ramped/sloped or stepped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope Details View
  • The ramp/slope is located to the right across the road from the building entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left across the road from the building entrance.
  • There is/are 10 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
• Comments View
  • There are marked road crossings to access both access points from the building entrance.

You are on Getting To (The Antenatal Clinic). Skip to the next section.

Getting To (The Antenatal Clinic)

• The Antenatal Clinic is/are located on the ground floor of the Maternity Unit (M Block).
• Access to the Antenatal Clinic is via the Maternity Unit entrance.
• After entering through the Maternity Unit entrance turn right after passing the toilets.
  At the end of the corridor the Antenatal Clinic reception is on the right.
• There is step free access to the Antenatal Clinic.
• The Antenatal Clinic is approximately 43m from the Maternity Unit entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located at the front of the Princess Anne Maternity Unit.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 208cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 148cm (4ft 10in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 140cm (4ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 109cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 100cm.

You are on Opening Times (Antenatal Clinic). Skip to the next section.

Opening Times (Antenatal Clinic)

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 17:00.
• Wednesday 08:00 - 17:00.
• Thursday 08:00 - 17:00.
• Friday 08:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Antenatal Clinic). Skip to the next section.

Department / Service (Antenatal Clinic)

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• Department / Service Access View
  • The Antenatal Clinic is located on the ground floor of the Maternity Unit (M Block).
  • There is not a/are not door(s) leading into the department/service.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms and standard toilet facilities.
  • There are 11 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/09/2022.
  • The hearing assistance system was working at the time of testing.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located in the Antenatal Day Unit.
  • There are standard toilet facilities within this department/service.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the right as you enter the Antenatal area.
  • The reception point is approximately 42m (45yd 2ft) from the Maternity Unit entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/09/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats without armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Waiting Room / Area (Main). Skip to the next section.

Waiting Room / Area (Main)

• There is a waiting room / area.
• The waiting room / area is approximately 64m from the Maternity Unit entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) may be difficult to open.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• The surface height of the lowest table is 43cm.
• The surface height of the highest table is 74cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Room E6). Skip to the next section.

Consultation / Treatment Room (Room E6)

• There is / are 11 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 73cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Room E4). Skip to the next section.

Consultation / Treatment Room (Room E4)

• There is / are 11 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 73cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Room E9). Skip to the next section.

Consultation / Treatment Room (Room E9)

• There is / are 11 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located near the reception.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 53m from the Maternity Unit entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • The colour contrast between the internal toilet door(s) and wall(s) is low.
  • The colour contrast between the walls and floor is medium.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the wash basin.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a fixed baby change table available.
  • The height of the baby change table is 89cm.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Female and male standard toilet facilities are located on the right as you enter the building.
• Female and male standard toilet facilities are located on the first floor, to the left on exiting the lift.
• Parent and baby changing facilities are located in the female and male toilets to the right as you enter the building.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Royal Bolton Hospital - Main Building Guide link (new tab) - click here.
• Royal Bolton Hospital - Parking Guide link (new tab) - click here.
• Royal Bolton Hospital - M Block Building Guide link (new tab) - click here.