Access Guide
Getting To The Hospital
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By Road
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- Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
At the next roundabout take the A6 towards Walkden.
Carry on along the A6 for about a mile, then turn left at the junction and follow the A579 towards Bolton.
Cross over the motorway then take the first right onto Plodder Lane.
Continue along Plodder Lane for 1.5 miles then turn left into Redgate Way where the hospital will be signposted.
Carry on along this road and the hospital site will be ahead. - There are several open-air car parks available throughout the hospital site which provide standard and Blue-Badge parking.
There is a drop-off point immediately in front of the main hospital entrance.
- Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
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By Bus
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- The nearest bus stops are immediately opposite the main entrance and are served by buses 501, 521 and 557. These provide direct services to Bolton, Farnworth, Blackrod, Little Lever, Westhoughton and Moses Gate.
- There is an onsite bus stop.
- The bus stops are located either side of the road directly opposite the main hospital entrance.
- The bus stops on both side of the road are sheltered.
There is a small amount of bench seating and there is sufficient room for a wheelchair user to wait. - The bus stops are between 50 and 75 metres from the main hospital entrance.
These are on either side of the main road that runs through the hospital site. A nearby pelican crossing allows access to the entrance from the bus stop on the far side of the road. This crossing has slight gradients down to the dropped kerbs and tactile paving.
For the nearer bus stop there is an unmarked crossing which also has slight gradients down to dropped kerbs and tactile paving.
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By Train
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- The nearest train station is Moses Gate which is 1.7 miles away on Bolton Road. This station provides direct services to and from Bolton, Manchester Victoria, Wigan Wallgate, Southport, Rochdale, Clitheroe and Blackburn.
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Useful Links
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- Diamond Buses - Timetable 501.
- To view the web page described above click here (opens in new tab).
- Vision Buses - Timetable 521.
- To view the web page described above click here (opens in new tab).
- Moses Gate Station details.
- To view the web page described above click here (opens in new tab).
- Train timetable and fare information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the left just after coming through the main hospital entrance.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01204 390 193.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found opposite the main reception desk.
- Documents are available in an alternative format and can be provided to include: large print and different languages.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception desk.
- There is a Safe Place at this hospital which is located near J Block.
Hospital Parking (Chadwick Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located opposite the main hospital entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
- There is not a payment machine at a convenient height for wheelchair users.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main hospital entrance.
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Comments
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- Payment machines are also located adjacent to the car park entrance.
- To obtain free Blue Badge Parking patients and visitors should phone 0333 123 1454 or visit iFM Bolton Car Park Management office located at Shawcross House with your Blue Badge and full, correct vehicle registration to register for a permit until your Blue Badge expires.
Entrance (Chadwick Car Park Pedestrian Entrance)
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Entrance Details
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- This information is for the entrance located next to the payment machines.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 185cm.
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Ramp/Slope Details
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- The ramp/slope is located leading to the access point.
- The ramp/slope gradient is slight.
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Comments
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- This entrance gives access to the payment machines.
Entrance (Chadwick Car Park Pedestrian Exit)
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Entrance Details
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- This information is for the entrance located in the corner of the Chadwick Car Park, at the junction of the two rows of Blue Badge Parking bays.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 160cm.
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Comments
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- The surface here is mainly tarmac and is uneven.
Hospital Parking (Main Entrance Drop-off Point)
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located immediately in front of the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
Getting To (The Clinical Decisions Unit)
- The Clinical Decisions Unit is/are located on the ground floor in F Block.
- Access to the Clinical Decisions Unit is via the main hospital entrance.
- On entering the hospital keep left and proceed down the corridor.
Turn left at the end and continue down the corridor until the entrance for the Acute Assessment Area is on the right.
Go through the door, bear left and the Clinical Decisions Unit will be at the end of the corridor. - There is step free access to the Clinical Decisions Unit.
- The Clinical Decisions Unit is approximately 122m from the main hospital entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located on Redgate Way.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 128cm (4ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 133cm (4ft 4in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 116cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 124cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Entrance (Acute Assessment Area)
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Entrance Details
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- This information is for the entrance located on the ground floor of F block.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 148cm (4ft 10in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 139cm.
Ward
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Ward Information
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- This is a/an medical assessment ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 13 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 162cm (5ft 4in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 120cm (3ft 11in).
- There is a door release button when exiting.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the ward reception desk is 73cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
- At time of survey all side rooms were occupied and could not be surveyed.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located at the main hospital entrance.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located at the main hospital entrance.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 13:00 - 21:00.
- The visiting times are the same for each day.
- Protected meal times are between 12:00-13:00 and 16:00 - 17:00.
- Visiting is available in 1 hour slots. Please telephone the ward to arrange this.
Washroom (Patient - Ward Bay)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 3 washroom(s) of this type in the ward.
- The washroom surveyed is located in the male ward bay.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 89cm (2ft 11in).
- The dimensions of the washroom are 222cm x 235cm (7ft 3in x 7ft 9in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 114cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 134cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 145cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The shower control type is sensor.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
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Comments
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- This washroom has a bi-fold door.
Standard Toilet(s) (Patient)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located on the left as you face the reception desk.
- There is step-free access into the toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
- There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is low.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the left of the wash basin.
- Lighting levels are good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the left as you enter via the main hospital entrance, just after the main reception desk, within the Eatwell Restaurant, in the main hospital corridor between D and C Blocks and also within area 5, next to the chapel.
- Female and male standard toilet facilities are located on the left as you enter via the main hospital entrance, just after the reception desk.
- Female and male standard toilet facilities are located within the Eatwell Restaurant.
- Parent and baby changing facilities are located within the accessible toilet near the main entrance and in both accessible toilets on the left of the main hospital corridor between D and C Blocks.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Royal Bolton Hospital - Main Building Guide link (new tab) - click here.
- Royal Bolton Hospital - Parking Guide link (new tab) - click here.
