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Eatwell Restaurant

Royal Bolton Hospital, Minerva Road, Farnworth, Bolton, BL4 0JR

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Access Guide

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Getting To The Hospital

  • By Road View
    • Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
      At the next roundabout take the A6 towards Walkden.
      Carry on along the A6 for about a mile, then turn left at the junction and follow the A579 towards Bolton.
      Cross over the motorway then take the first right onto Plodder Lane.
      Continue along Plodder Lane for 1.5 miles then turn left into Redgate Way where the hospital will be signposted.
      Carry on along this road and the hospital site will be ahead.
    • There are several open-air car parks available throughout the hospital site which provide standard and Blue-Badge parking.
      There is a drop-off point immediately in front of the main hospital entrance.
  • By Bus View
    • The nearest bus stops are immediately opposite the main entrance and are served by buses 501, 521 and 557. These provide direct services to Bolton, Farnworth, Blackrod, Little Lever, Westhoughton and Moses Gate.
    • There is an onsite bus stop.
    • The bus stops are located either side of the road directly opposite the main hospital entrance.
    • The bus stops on both side of the road are sheltered.
      There is a small amount of bench seating and there is sufficient room for a wheelchair user to wait.
    • The bus stops are between 50 and 75 metres from the main hospital entrance.
      These are on either side of the main road that runs through the hospital site. A nearby pelican crossing allows access to the entrance from the bus stop on the far side of the road. This crossing has slight gradients down to the dropped kerbs and tactile paving.
      For the nearer bus stop there is an unmarked crossing which also has slight gradients down to dropped kerbs and tactile paving.
  • By Train View
    • The nearest train station is Moses Gate which is 1.7 miles away on Bolton Road. This station provides direct services to and from Bolton, Manchester Victoria, Wigan Wallgate, Southport, Rochdale, Clitheroe and Blackburn.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the left just after coming through the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01204 390 193.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found opposite the main reception desk.
  • Documents are available in an alternative format and can be provided to include: large print and different languages.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main reception desk.
  • There is a Safe Place at this hospital which is located near J Block.

Hospital Parking (Main Entrance Drop-off Point)

  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located immediately in front of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.

Hospital Parking (Chadwick Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located opposite the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main hospital entrance.
  • Comments View
    • Payment machines are also located adjacent to the car park entrance.
    • To obtain free Blue Badge Parking patients and visitors should phone 0333 123 1454 or visit iFM Bolton Car Park Management office located at Shawcross House with your Blue Badge and full, correct vehicle registration to register for a permit until your Blue Badge expires.

Entrance (Chadwick Car Park Pedestrian Entrance)

  • Entrance Details View
    • This information is for the entrance located next to the payment machines.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 185cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the access point.
    • The ramp/slope gradient is slight.
  • Comments View
    • This entrance gives access to the payment machines.

Entrance (Chadwick Car Park Pedestrian Exit)

  • Entrance Details View
    • This information is for the entrance located in the corner of the Chadwick Car Park, at the junction of the two rows of Blue Badge Parking bays.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm.
  • Comments View
    • The surface here is mainly tarmac and is uneven.

Getting To (eatwell Restaurant)

  • Eatwell Restaurant is/are located on the ground floor along the main corridor.
  • Access to eatwell Restaurant is via the main hospital entrance.
  • Enter via the main hospital entrance, continue past the reception on the left and follow the corridor directly ahead.
    Go through two sets of open double doors.
    After the second set of doors turn right.
    Follow the corridor past another set of open double doors.
    The restaurant is on the left hand side.
  • There is step free access to eatwell Restaurant.
  • Eatwell Restaurant is approximately 48m from the main hospital entrance.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located on Redgate Way.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 128cm (4ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 133cm (4ft 4in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Opening Times (eatwell Restaurant)

  • Monday 07:30 - 16:00.
  • Tuesday 07:30 - 16:00.
  • Wednesday 07:30 - 16:00.
  • Thursday 07:30 - 16:00.
  • Friday 07:30 - 16:00.
  • Saturday 08:00 - 14:00.
  • Sunday 08:00 - 14:00.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the main hospital corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 172cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 173cm.

Eating and Drinking

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the ground floor along the main hospital corridor.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • There is a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Self-Service Counter(s) View
    • The height of the counter is 85cm.
    • The type of flooring in this area is vinyl.
    • The lighting levels are varied.
  • Payment Counter View
    • The height of the counter is 75cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • The lighting levels are good.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear of the restaurant.
    • This accessible toilet is approximately 11m from the restaurant entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 93cm (3ft 1in).
    • The contrast between the internal door and wall is low.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 248cm x 194cm (8ft 2in x 6ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 170cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 104cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 114cm (3ft 9in).
    • The visual contrast between the hand dryer and the wall is high.
  • Comments View
    • There is a separate door to access the toilet area.
    • The door is a single, heavy, opens towards you (pull) and 94cm wide (photograph 1).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located at the rear of the restaurant.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the restaurant entrance.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • The colour contrast between the internal toilet door(s) and wall(s) is low.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located to the left of the wash basin.
    • Lighting levels are good.
  • Comments View
    • There is a separate door to access the toilet area.
    • The door is a single, heavy, opens towards you (pull) and 94cm wide (photograph 1).

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the left as you enter via the main hospital entrance, just after the main reception desk, within the Eatwell Restaurant, in the main hospital corridor between D and C Blocks and also within area 5, next to the chapel.
  • Female and male standard toilet facilities are located on the left as you enter via the main hospital entrance, just after the reception desk.
  • Female and male standard toilet facilities are located within the Eatwell Restaurant.
  • Parent and baby changing facilities are located within the accessible toilet near the main entrance and in both accessible toilets on the left of the main hospital corridor between D and C Blocks.

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