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The Butterfly Suite

Royal Bolton Hospital, Minerva Road, Farnworth, Bolton, BL4 0JR

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Access Guide

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Getting To The Hospital

  • By Road View
    • Leave the M61 motorway at junction 5 and take the A58 towards Wigan.
      At the next roundabout take the A6 towards Walkden.
      Carry on along the A6 for about a mile, then turn left at the junction and follow the A579 towards Bolton.
      Cross over the motorway then take the first right onto Plodder Lane.
      Continue along Plodder Lane for 1.5 miles then turn left into Redgate Way where the hospital will be signposted.
      Carry on along this road and the hospital site will be ahead.
    • There are several open-air car parks available throughout the hospital site which provide standard and Blue-Badge parking.
      There is a drop-off point immediately in front of the main hospital entrance.
  • By Bus View
    • The nearest bus stops are immediately opposite the main entrance and are served by buses 501, 521 and 557. These provide direct services to Bolton, Farnworth, Blackrod, Little Lever, Westhoughton and Moses Gate.
    • There is an onsite bus stop.
    • The bus stops are located either side of the road directly opposite the main hospital entrance.
    • The bus stops on both side of the road are sheltered.
      There is a small amount of bench seating and there is sufficient room for a wheelchair user to wait.
    • The bus stops are between 50 and 75 metres from the main hospital entrance.
      These are on either side of the main road that runs through the hospital site. A nearby pelican crossing allows access to the entrance from the bus stop on the far side of the road. This crossing has slight gradients down to the dropped kerbs and tactile paving.
      For the nearer bus stop there is an unmarked crossing which also has slight gradients down to dropped kerbs and tactile paving.
  • By Train View
    • The nearest train station is Moses Gate which is 1.7 miles away on Bolton Road. This station provides direct services to and from Bolton, Manchester Victoria, Wigan Wallgate, Southport, Rochdale, Clitheroe and Blackburn.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the left just after coming through the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01204 390 193.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found opposite the main reception desk.
  • Documents are available in an alternative format and can be provided to include: large print and different languages.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main reception desk.
  • There is a Safe Place at this hospital which is located near J Block.

Hospital Parking (Chadwick Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located opposite the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main hospital entrance.
  • Comments View
    • Payment machines are also located adjacent to the car park entrance.
    • To obtain free Blue Badge Parking patients and visitors should phone 0333 123 1454 or visit iFM Bolton Car Park Management office located at Shawcross House with your Blue Badge and full, correct vehicle registration to register for a permit until your Blue Badge expires.

Entrance (Chadwick Car Park Pedestrian Entrance)

  • Entrance Details View
    • This information is for the entrance located next to the payment machines.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 185cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the access point.
    • The ramp/slope gradient is slight.
  • Comments View
    • This entrance gives access to the payment machines.

Entrance (Chadwick Car Park Pedestrian Exit)

  • Entrance Details View
    • This information is for the entrance located in the corner of the Chadwick Car Park, at the junction of the two rows of Blue Badge Parking bays.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm.
  • Comments View
    • The surface here is mainly tarmac and is uneven.

Getting To (The Butterfly Suite)

  • The Butterfly Suite is/are located on the ground floor between C and D Blocks.
  • Access to the Butterfly Suite is via the C Block entrance.
  • Enter via the C Block entrance and turn left.
    Take the immediate first left through the single door with a locked leaf extension.
    Follow the corridor down and the entrance to the Butterfly Suite is on the left.
  • There is ramped/sloped access to the Butterfly Suite.
  • The Butterfly Suite is approximately 14m from the C Block entrance.
  • There is a/are manual, single door(s) which may be difficult to open between the entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (C Block Entrance)

  • Entrance Details View
    • This information is for the entrance located near C Block on Redgate Way.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 172cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of and between the two entrance doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.

Opening Times (The Butterfly Suite)

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (The Butterfly Suite)

  • Department / Service Access View
    • The Butterfly Suite is located on the ground floor between C and D Blocks.
    • There is not a/are not door(s) leading into the department/service.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 128cm (4ft 2in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and a consultation room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located along the main corridor between C and D Blocks.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located along the main corridor between C and D Blocks.
  • Comments View
    • The access point leading to the Butterfly Suite is 67cm wide.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the department access point.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 44cm.
  • The surface height of the highest table is 44cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • There is a bell available at a height of 139cm to call for attention.

Consultation / Treatment Room (The Butterfly Suite)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; The Family Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the left as you enter via the main hospital entrance, just after the main reception desk, within the Eatwell Restaurant, in the main hospital corridor between D and C Blocks and also within area 5, next to the chapel.
  • Female and male standard toilet facilities are located on the left as you enter via the main hospital entrance, just after the reception desk.
  • Female and male standard toilet facilities are located within the Eatwell Restaurant.
  • Parent and baby changing facilities are located within the accessible toilet near the main entrance and in both accessible toilets on the left of the main hospital corridor between D and C Blocks.

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