Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Q-Park - Burlington Street

3-9 Old Burlington Street, Mayfair, London, W1S 3AF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here (Old Bond Street - Between Piccadilly and Burlington Gardens (New Bond Street))

Vehicle Entrance and Exit

  • The vehicle entrance and exit for the car park is located next to the pedestrian entrance on Old Burlington Street.
  • There are separate entrance and exit lanes leading to an automatic gate.
  • There is a height restriction of 2 metres on both the entrance and exit lanes.

Multi-Storey Car Park

  • Parking View
    • The car park is located on Old Burlington Street.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • The car park surface is concrete.
    • There is not a/are not Blue Badge parking bay(s) available.
    • There is a total of 331 parking bays in the car park of which 0 are designated for the use of Blue Badge holders.
  • Paying View
  • Comments View
    • There are four electric charging point parking bays available on Level -2.

Ramp(s) / Slope(s) and Step(s) (Access to Lifts and Stairs)

  • Step(s) View
    • There is a/are step(s) located leading from all car park levels.
    • The step(s) is/are used to access the stairs and lift.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • There is a single door to enter the lifts and stairs corridor from all levels of the car park.
    • The single door is 86cm wide and opens away from you (push).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The floors which are accessible by stairs are G, -1, -2, -3. -4, -5, -6 and -7.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are Level -7.

Lift

  • There is a lift for public use.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G,-1, -2, -3, -4, -5 and -6.
  • There is a single door to enter the lifts and stairs corridor from all levels of the car park. The single door is 86cm wide and opens away from you (push).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • There is a/are similar lift(s) available.
  • Comments View
    • Please note that access to the lifts is via a step (please see the Access to Lifts and Stairs section shown in this guide).
    • There is a similar lift next to the lift surveyed.
    • There are ticket machines on the left as you face the lifts on the ground floor.
    • These ticket machines are 112cm high (for the contactless card point) and 145cm high (for the touchscreen buttons).

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located on the right as you exit the Old Burlington Street exit.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 3m from the Old Burlington Street exit.
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the shared toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 88cm.
  • Comments View
    • The door to enter the shared toilet is 72cm wide and opens away from you (push).

Car Park Pedestrian Exit(s) (Old Burlington Street)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located next to the vehicle entrance and exit, leading onto Old Burlington Street.
    • There is step-free access at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.
  • Comments View
    • For entry into the car park you must enter your ticket or code into the machine located to the right as you face the entrance.
    • The machine is 112cm high (for the contactless card payment) or 145cm high (for the intercom button).