Access Guide
Access To
- The Roaster Cafe is located in the ground floor entrance foyer of the Poole Gateway Building.
- View information on Poole Gateway Building (opens new tab).
- The distance from the main entrance is 5m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
Eating and Drinking
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Location and Access
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- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- There is not a lowered section at the counter.
- The counter has a television which may affect the ability of someone to lip read.
- The card payment machine is at a height of 88cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted (digital).
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.