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Food and Drink - Forum Live

BP Pulse Live, NEC, Perimeter Road, Birmingham, West Midlands, B40 1NT

Access Guide

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Eating and Drinking (Str(eat) Kitchen)

  • The following information is for the restaurant.
  • The restaurant is located to the left of Forum Live.
  • There is step-free access to the restaurant.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (The Grill)

  • The following information is for the restaurant.
  • The restaurant is located to the left of Forum Live.
  • There is step-free access to the restaurant.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is grilled food.
  • The lighting levels are good.

Eating and Drinking (The Fryer)

  • The following information is for the restaurant.
  • The restaurant is located to the left of Forum Live.
  • There is step-free access to the restaurant.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is fried food.

Eating and Drinking (Brownies and Coffee)

  • The following information is for the restaurant.
  • The restaurant is located at the centre of Forum Live.
  • There is step-free access to the restaurant.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is coffee and snacks.
  • The lighting levels are good.

Eating and Drinking (Bar)

  • The following information is for the restaurant/bar.
  • The restaurant/bar is located to the right of Forum Live.
  • There is step-free access to the restaurant/bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are moderate to good.

Eating and Drinking (Made)

  • The following information is for the café.
  • The café is located at the centre of Forum Live.
  • There is step-free access to the café.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Eating and Drinking (Madri Bar)

  • The following information is for the bar.
  • The bar is located at the centre of Forum Live.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl.
  • Takeaway cups are available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are moderate to good.

Eating and Drinking (Pravha Bar)

  • The following information is for the bar.
  • The bar is located to the left after you enter Forum Live.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Takeaway cups are available.
  • Drinking straws are available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Eating and Drinking (Max's Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located at the rear of Forum Live.
    • There is step-free access to the bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • The type of food served here is snacks and drinks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/11/2024.
    • The hearing loop was not working at the time of testing.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • The height of the lowered section at the counter is 64cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The type of flooring in this area is vinyl.
    • The lighting levels are low to moderate.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 69cm.
    • The distance between the floor and the underside of the highest dining table is 69cm.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.