Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
- The BPme App can be used to pay for the fuel from your vehicle.
Getting Here
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By Road
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- Located on Colchester Road opposite McDonalds directly off the A130 where it meets the A12, next to Boreham Services.
- There are three Blue Badge parking bays available within the forecourt, one is close to the shop and the others are around the edge. There is ample standard parking available throughout the forecourt.
Parking
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Parking
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- The venue does have its own parking facilities.
- The car park is located around the forecourt and at the front of the shop.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 490cm (8ft 10in x 16ft 1in).
- The Blue Badge parking bays have a marked zone to one side and the rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are no parking charges for the car park.
- The car park is free for all users.
- Free parking for all users is limited to 2hours.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- There is some tactile paving on dropped kerbs between the car park and the entrance.
Electric Vehicle Charging Points
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is BP Pulse.
- CCS, CHAdeMO and CHAdeMO (Rapid) charging is available.
- The electric vehicle charging point(s) is/are located at the far right as you face the shop entrance.
- Staff are not able to provide assistance with the electric vehicle charging points.
- There is/are 1 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 500cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 124cm to 127cm.
- An app is required to use the charging point(s).
- Parking charges apply for all users (including Blue Badge holders).
- Charging for all users is limited to 30mins.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made via an app/online.
- For more information and a guide to electric vehicle charging please click here.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- It is not possible to pay at the pump.
- The height of the pump controls/screen is 130cm.
- The height of the night payment counter is 74cm.
ATM(s)
- The ATM(s) is/are located to the far left as you face the shop entrance.
- The ATM(s) is/are 12m from the Shop Entrance.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 142cm.
- The height of the bollard(s) is 120cm.
- The bollards have a visual identification band the paving.
- The controls/screen heights vary between 94cm and 118cm.
- There is not a lowered ATM available.
Outside Access (M&S Simply Food)
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Entrance
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- This information is for the entrance located at the far right as you face the shop from the forecourt.
- The entrance area/door is clearly signed.
- This entrance is signed with 'M&S Simply Food'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 127cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are bollards at this entrance.
- The minimum width between the bollards is 128cm.
- The height of the bollard(s) is 103cm.
- The bollards do contrast visually with the paving.
- There is a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 140cm (4ft 7in).
Shop (M&S Simply Food)
- The majority of aisle widths are 150cm+.
- Some aisles have product bins sticking out of the aisles and close to the edges.
- The type of flooring is tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are varied.
- Music is played everywhere.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 92cm.
- The till(s) is/are located at the far left as you enter.
- There is step-free access to the till(s).
- There is not a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 100cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 86cm.
- There is not a clear knee recess beneath the lowered section of the till(s).
- There is a hearing assistance system at the till(s).
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/06/2022.
- The hearing assistance system was working at the time of testing.
- Only till 1 has a hearing loop.
Eating and Drinking (Wild Bean Cafe)
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Location and Access
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- The following information is for the café.
- The café is located at the far left as you enter.
- There is step-free access to the café.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times, the volume can be adjusted if requested.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 96cm.
- The height of the lowered section at the counter is 63cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
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Tables and Seating
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- There is a table to sort your order opposite the counter which is 98cm in height to the underside of the table.
Toilet with Adaptations (Accessible and Female Toilet)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located ahead to the rear as you enter the shop.
- This accessible toilet is approximately 8m (8yd 2ft) from the shop entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 206cm x 222cm (6ft 9in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 150cm (4ft 11in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 113cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 69cm (2ft 3in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 89cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
- The contrast between the hand dryer and the wall is high.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 75cm.
Standard Toilet(s) (Male Toilet)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located ahead to the rear, opposite the accessible toilet.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the shop entrance.
- The colour contrast between the external toilet door(s) and wall(s) is medium.
- There is tactile, pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 73cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.