Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- Petrol Station is open 24 hours but shop access unavailable between 10am - 6pm daily.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop and by using a phone app.
- BPme App can be utilised for fuel payments.
Getting Here
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By Road
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- Petrol station is located on the Roxwell Road (the A1060).
- Standard bays and 1 Blue Badge bay .
Parking
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Parking
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- The venue does have its own parking facilities.
- The car park is located to the left hand side of the forecourt.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 460cm (7ft 5in x 15ft 1in).
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are no parking charges for the car park.
- The car park is free for all users.
- Free parking for all users is limited to 30 minutes.
- Penalty charges may apply after initial free parking period.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- There is not a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located to the left hand side of the shop front .
- The ATM(s) is/are 3m from the Blue Badge parking bay.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 145cm.
- The height of the bollard(s) is 125cm.
- The bollards contrast visually with the paving.
- The controls/screen heights vary between 85cm and 115cm.
- There is not a lowered ATM available.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fFuelService.
- It is not possible to pay at the pump.
- The height range of the pump controls/screen is 148cm to 157cm.
- The height of the fuel pump nozzle slot is 96cm.
- The height of the night payment counter is 60cm.
- There is a very slight slope prior to night pay counter. There are bollards on the approach to the night pay counter, these bollards have visual identification bands, are 145cm apart and are 125cm high.
Electric Vehicle Charging Points
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Polar.
- CHAdeMO and Type 2 charging is available.
- The electric vehicle charging point(s) is/are located behind the forecourt.
- Staff are not able to provide assistance with the electric vehicle charging points.
- There is/are 2 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 465cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 97cm to 116cm.
- The height of the electric vehicle charging point nozzle slot is 90cm.
- An app is required to use the charging point(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made via an app/online and at the charging point(s).
- The type of charger available includes Pulse 150 (150kW), Pulse 50 (50kW-120kW), Pulse 7 (7kW -22kW) and Pulse £ (3kW - 6kW).
- For more information and a guide to electric vehicle charging please click here.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the shop.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 117cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are bollards at this entrance.
- The minimum width between the bollards is 165cm.
- The height of the bollard(s) is 125cm.
- The bollards do contrast visually with the paving.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located leading to the door threshold.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Eating and Drinking (Wild Bean Cafe)
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Location and Access
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- The following information is for the café.
- The café is located to the left as you enter the shop.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 95cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- Products are self served from chilled and heated shelves that range in height from 75cm - 130cm and are paid for at designated Wild Bean Cafe.
Shop (M&S Simply Food)
- The majority of aisle widths are not 150cm+.
- Some product bins obstruct the aisles.
- The type of flooring is tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- Music is played everywhere.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 90cm.
- The till(s) is/are located to the left as you enter the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 90cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 74cm.
- There is a clear knee recess beneath the lowered section of the till(s).
- There is not a hearing assistance system at the till(s).
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located directly ahead as you enter the shop.
- This accessible toilet is approximately 13m (14yd 8in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The contrast between the internal door and wall is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm (3ft 8in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm (2ft 9in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 90cm (2ft 11in).
- The contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 100cm.
Standard Toilet(s)
- Standard toilet facilities are not available.