You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• This petrol station is open 24 hours.
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• Water bowls for assistance dogs are not available.
• There is not a portable hearing assistance system.
• Payment at the petrol station during the day can be made in the shop and by using a phone app.
• Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
• The BPme App can be used to pay for the fuel from your vehicle.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The services are located off the A12 at Junction 28.
  • The services car park has Blue Badge parking, parent and child parking, standard parking and electric vehicle charging points.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located to the far left of the forecourt and directly in front of the shop.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There is also an overflow car park for visitors.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are no parking charges for the car park.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are not provided.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 2m (2yd 7in) from the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is BP Pulse.
• The electric vehicle charging point(s) is/are located to the far left of the forecourt.
• Staff are not able to provide assistance with the electric vehicle charging points.
• There is/are 2 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 480cm.
• The charging point(s) is/are located to the front as you approach the bay(s).
• The height of the electric vehicle charging point controls/screen is 90cm.
• The height of the electric vehicle charging point nozzle slot is 80cm.
• An online account is required to use the charging point(s).
• Charging for all users is limited to 2 hours.
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment for charging is made over the phone and via an app/online.
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

• Staff are able to provide assistance at the pumps.
• To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
• An App can be used at this petrol station to inform staff of arrival.
• The App(s) used at this petrol station is/are; fuelService.
• It is not possible to pay at the pump.
• The height of the fuel pump nozzle slot is 115cm.
• There are not lowered pay at pump screens available.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the far left as you face the shop.
• The ATM(s) is/are 7m from the Blue Badge bays.
• There are bollards on the approach to the ATM(s).
• The minimum width between the bollards is 110cm.
• The height of the bollard(s) is 90cm.
• The bollards contrast visually with the paving.
• The controls/screen heights vary between 90cm and 120cm.
• There is not a lowered ATM available.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located to the front of the building to your right.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Shop (M&S Simply Food). Skip to the next section.

Shop (M&S Simply Food)

• The majority of aisle widths are 150cm+.
• The type of flooring is vinyl.
• There are mats in aisles that might be perceived as holes.
• There is good colour contrast between the walls and floor in all areas.
• The lighting levels are good.
• The till(s) is/are located to the far left as you enter the shop.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are good.
• The chip & pin card machines are accessible from the till(s).
• The height of the till(s) is/are 112cm.
• There is a lowered section at the till(s).
• There is not a hearing assistance system at the till(s).

You are on Eating and Drinking (Wild Bean Cafe). Skip to the next section.

Eating and Drinking (Wild Bean Cafe)

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• Location and Access View
  • The following information is for the café.
  • The café is located to the right of the tills.
  • There is step-free access to the café.
• Service and Menus View
  • There is a counter where food and drink can be ordered.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold drinks and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are not available.
  • This area does not play background music.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 112cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located beyond the entrance to the rear of the shop.
  • This accessible toilet is approximately 9m (9yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 147cm x 190cm (4ft 10in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 76cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a fixed baby change table available.
  • The height of the baby change table is 80cm.

You are on Standard Toilet(s) (Female and Male). Skip to the next section.

Standard Toilet(s) (Female and Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located beyond the entrance to the rear of the shop.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the male toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 75cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.