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BP Crowthorne SF Connect

Bracknell Road, Crowthorne, Berkshire, RG45 6ST

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Access Guide

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Petrol Station Summary

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • The BPme App can be used to pay for the fuel from your vehicle.

Opening Times

  • Monday 06:00 - 23:00.
  • Tuesday 06:00 - 23:00.
  • Wednesday 06:00 - 23:00.
  • Thursday 06:00 - 23:00.
  • Friday 06:00 - 23:00.
  • Saturday 06:00 - 23:00.
  • Sunday 06:00 - 23:00.

Getting Here

  • By Road View
    • The petrol station is located off B3348 Bracknell Road, between Pinewood Avenue and Brookers Corner.
    • There is a Blue Badge parking bay to the rear of the petrol station forecourt (left of the petrol station shop). There are standard parking bays to the rear of the petrol station forecourt (left of the petrol station shop), and to the right of the petrol station shop.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located to the rear of the forecourt, and to the left and right of the shop.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is concrete.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • The standard parking bays are located to the rear of the forecourt (left of the shop), and to the right of the shop.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 474cm (7ft 7in x 15ft 7in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The Blue Badge parking bay is located to the rear of the forecourt, left of the shop.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the entrance to the shop.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 105cm.
  • Comments View
    • The rear of the forecourt is on a slope with a slight incline.
    • The front of the forecourt, to the right of the shop, is on a slope with a very easy incline.

ATM(s)

  • The ATM(s) is/are located to the right of the shop .
  • The ATM(s) is/are 30m from the Blue Badge parking bay.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 150cm.
  • The height of the bollard(s) is 107cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 88cm and 115cm.
  • There is not a lowered ATM available.
  • There is a talking ATM jack point to the lower right of the ATM controls (photograph 5).
  • Comments View
    • The approach to the ATM from the entrance to the shop is shown in photograph 6.

Outside Access

  • Entrance View
    • This information is for the entrance located to the left of the shop.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 128cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 185cm.
    • The height of the bollard(s) is 108cm.
    • The bollards do contrast visually with the paving.
    • There is not a member of staff available for assistance at this entrance.
    • There is a slope with a very easy incline.
  • Comments View
    • There is a hand sanitiser to the left of the shop doorway (photograph 6).
    • The hand sanitiser is 120cm above the ground.

Shop (M&S Simply Food)

  • The majority of aisle widths are 150cm+.
  • Some aisles are obstructed by product bins and racks.
  • The type of flooring is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in all walkways.
  • The lighting levels are good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • There are pump hand sanitisers provided at the till points.
  • The till(s) is/are located to the right of the shop.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 91cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 73cm.
  • There is not a clear knee recess beneath the lowered section of the till(s).
  • There is not a hearing assistance system at the till(s).

Eating and Drinking (Wild Bean Café)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located to the left of the main till points.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 98cm.
    • The height of the lowered section at the counter is 73cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is for collection only. Payment for drinks and snacks is taken at the main till points. There is a drinks preparation / condiments / cutlery counter with a surface height 94cm above the floor (photograph 5). The seating area is shown in photograph 6.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 100cm.
    • All tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and high stools.
    • The type of flooring in this area is tiles.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead from the entrance, to the rear of the shop, on the left.
    • This accessible toilet is approximately 12m (13yd 4in) from the entrance to the shop.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 93cm (3ft 1in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, general waste (with no lid) and pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 110cm and 150cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 84cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 91cm (2ft 12in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 100cm.

Standard Toilet(s)

  • Standard toilet facilities are not available.