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BP Fortune Connect

Arterial Road, Basildon, Essex, SS15 6DH

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop, at an out of hours counter and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
  • The BPme App can be used to pay for the fuel from your vehicle.

Getting Here

  • By Road View
    • Located on the A127 Southend Arterial Road on the Westbound carriageway towards London/M25, just after the roundabout for Laindon and opposite McDonalds.
    • There is one Blue Badge parking bay available to the left as you face the shop. There is limited standard parking to the rear of the shop, near the jet wash.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located at the front at rear of the store as you face the forecourt.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 500cm (8ft 6in x 16ft 5in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
    • The car park is free for all users.
    • Free parking for all users is limited to 30 minutes.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the shop entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; FuelService.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 130cm.
  • The height of the night payment counter is 84cm.

ATM(s)

  • The ATM(s) is/are located to the right as you face the shop entrance.
  • The ATM(s) is/are 7m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 150cm.
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band the paving.
  • The controls/screen heights vary between 94cm and 127cm.
  • There is not a lowered ATM available.

Outside Access (Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Wild Bean Cafe'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the opening is 83cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 150cm.
    • The height of the bollard(s) is 110cm.
    • The bollards do contrast visually with the paving.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Shop (BP Connect)

  • The majority of aisle widths are 150cm+.
  • There are some product bins which overhang the limited aisles.
  • The type of flooring is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The height of the hand sanitiser(s) is/are 100cm.
  • The till(s) is/are located to the right as you enter the shop.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 102cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 90cm.
  • There is not a clear knee recess beneath the lowered section of the till(s).
  • There is a hearing assistance system at the till(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 14/06/2022.
  • The hearing assistance system was working at the time of testing.
  • There are two till points available.

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the right as you enter the shop.
    • There is step-free access to the café.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 96cm.
    • The height of the lowered section at the counter is 76cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.