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BP Lee SF Connect

193-205 Lee High Road, Lewisham, London, SE13 5PQ

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • The BPme App can be used to pay for the fuel from your vehicle.

Getting Here

  • By Road View
    • The petrol station is located on the A20 Lee High Road on the outskirts of Lewisham.
    • Parking is located in front of the Petrol Station building.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located in front of the petrol station buidling.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 290cm x 490cm (9ft 6in x 16ft 1in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The Blue Badge parking bay is located in front of the ATM to the left side of the Petrol Station building.
  • Paying View
    • There are no parking charges for the car park.
    • Free parking for all users is limited to 30 minutes.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the entrance.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService.
  • It is not possible to pay at the pump.
  • The height of the pump controls/screen is 154cm.
  • The height of the fuel pump nozzle slot is 140cm.
  • There are not lowered pay at pump screens available.

ATM(s)

  • The ATM(s) is/are 5m from the Blue Badge parking Bay.
  • There are barriers on the approach to the ATM(s).
  • The minimum width between the bollards is 210cm.
  • The height of the bollard(s) is 105cm.
  • The bollards have a visual identification band.
  • The controls/screen heights vary between 94cm and 120cm.
  • There is not a lowered ATM available.
  • In front of the ATM there is a kerb which is 10cm high. There is a waste bin to the left of the ATMs and fire extinguishers to the right with a width of 95cm between them.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the petrol station building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'M&S SIMPLY FOOD'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 127cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 140cm.
    • The height of the bollard(s) is 105cm.
    • The bollards do contrast visually with the paving.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located at the entrance.
    • The gradient of the ramp/slope is slight.

Shop (M&S Simply Food)

  • The majority of aisle widths are not 150cm+.
  • The type of flooring is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
  • Music is played everywhere.
  • The till(s) is/are located to the left as you enter.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 101cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 93cm.
  • There is not a clear knee recess beneath the lowered section of the till(s).
  • There is not a hearing assistance system at the till(s).

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the right of the tills.
    • There is step-free access to the café.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 98cm.
    • The height of the lowered section at the counter is 57cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear of the shop.
    • This accessible toilet is approximately 15m (16yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is fair.
  • Toilet Features View
    • The dimensions of the accessible toilet are 210cm x 220cm (6ft 11in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 120cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm (3ft 1in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 99cm.

Standard Toilet(s)

  • Standard toilet facilities are not available.