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BP Martlesham Heath Services

Anson Road, Ipswich, Suffolk, IP5 3RA

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made at an out of hours counter and by using a phone app.

Getting Here

  • By Road View
    • The services are located at the junction of A12 and Anson Road. There is 1 Blue Badge parking bay, and a number of standard parking bays.
    • 1 Blue Badge parking bay, and a number of standard parking bays.

Parking

  • Parking View
    • The venue does not have its own parking facilities.
    • The car park is located at the edge of the forecourt and to the rear of the shop.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge parking bays do not have a marked zone around them.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The Blue Badge Bay is located at the side of the shop.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is not clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 120cm.
  • There are not lowered pay at pump screens available.

ATM(s)

  • The ATM(s) is/are located to the left side as you face the shop.
  • The ATM(s) is/are 11m from the Blue Badge bay.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 93cm.
  • The height of the bollard(s) is 90cm.
  • The bollards contrast visually with the tarmac.
  • The controls/screen heights vary between 90cm and 120cm.
  • There is not a lowered ATM available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Shop'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from the forecourt to the shop entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located either side of the shop, marked in yellow.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • There is not a/are not handrail(s) at the step(s).

Shop

  • The majority of aisle widths are not 150cm+.
  • The aisles vary in widths, from 90cm - 118cm.
  • The type of flooring is tiles.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • The till(s) is/are located beyond the entrance to your left.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 110cm.
  • There is not a lowered section at the till(s).
  • There is not a hearing assistance system at the till(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located at the KFC restaurant to the rear of the petrol station.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the KFC restaurant to the rear of the petrol station.