Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

BP Monkton SF Connect

Kilmarnock Road, Monkton, South Ayrshire, KA9 2RA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.

Getting Here

  • By Road View
    • The petrol station is located off Kilmarnock Road (near the A77/A78 Dutch House roundabout).
    • There is on-site parking including designated Blue Badge bays available.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located surrounding the forecourt.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
    • 110 sides 120 rear.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is not a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Electric Vehicle Charging Points

  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is bp chargemaster (polar).
  • CCS and CHAdeMO charging is available.
  • The electric vehicle charging point(s) is/are located to the right as you enter the forecourt.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • To get help, sound your horn (or turn on your hazard warning lights).
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 255cm x 550cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height of the electric vehicle charging point controls/screen is 110cm.
  • The height of the electric vehicle charging point nozzle slot is 100cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 90 minutes.
  • Payment signs are not provided.
  • Payment for charging is made at the charging point(s).
  • For more information and a guide to electric vehicle charging please click here.
  • There is a/are designated electric vehicle charging point(s) available for Blue Badge holders.
  • The provider of the charging point(s) is bp chargemaster (polar).
  • Rapid charging is available.
  • The designated Blue Badge electric vehicle charging point(s) is/are located to the right as you enter the forecourt.
  • Staff are able to provide assistance with the designated Blue Badge electric vehicle charging point(s).
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • There is/are 1 designated Blue Badge electric vehicle charging point(s).
  • The designated Blue Badge electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge electric vehicle charging bay(s) surveyed are 435cm x 670cm.
  • The charging point(s) is/are located to the front as you approach the designated bay(s).
  • The height range of the designated Blue Badge electric vehicle charging point controls/screen is 100cm.
  • The height of the designated Blue Badge electric vehicle charging point nozzle slot is 110cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 90 minutes.
  • Payment signs are not provided.
  • Payment for charging is made at the charging point(s).

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • The App(s) used at this petrol station is/are; Fuel Service.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 105cm.
  • There are not lowered pay at pump screens available.
  • The height of the night payment counter is 100cm.

ATM(s)

  • The ATM(s) is/are located at the front of the shop building, to the left.
  • The ATM(s) is/are 35m from the Blue Badge parking bay.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 99cm.
  • The height of the bollard(s) is 87cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 94cm and 110cm.
  • There is not a lowered ATM available.
  • There are level changes without dropped kerbs on either side of the ATM, which has level access from the forecourt.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the shop building, to the right.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 128cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • The minimum width between the bollards is 159cm.
    • The height of the bollard(s) is 101cm.
    • The bollards do contrast visually with the paving.
    • There is not a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is steep.

Shop (M&S Simply Food)

  • The majority of aisle widths are 150cm+.
  • Some aisles are obstructed by product bins.
  • The type of flooring is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The height of the hand sanitiser(s) is/are 111cm.
  • The till(s) is/are located to the left as you enter.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 91cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 72cm.
  • There is a clear knee recess beneath the lowered section of the till(s).
  • There is a hearing assistance system at the till(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/09/2022.
  • The hearing assistance system was not working at the time of testing.

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the rear left as you enter.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 99cm.
    • The height of the tray counter/rail is 57cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The surface height of the highest table is 101cm.
    • All tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and high stools.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the rear right of the shop as you enter.
    • This accessible toilet is approximately 15m (16yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 167cm x 232cm (5ft 6in x 7ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 98cm (3ft 3in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 81cm (2ft 8in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 97cm.

Standard Toilet(s) (Female and Male)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the rear right as you enter the shop.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the female toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.