You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• There is a member of staff available for help and assistance.
• Water bowls for assistance dogs are not available.
• There is not a portable hearing assistance system.
• Payment at the petrol station during the day can be made in the shop and by using a phone app.
• The BPme App can be used to pay for the fuel from your vehicle.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 23:00.
• Tuesday 07:00 - 23:00.
• Wednesday 07:00 - 23:00.
• Thursday 07:00 - 23:00.
• Friday 07:00 - 23:00.
• Saturday 07:00 - 23:00.
• Sunday 07:00 - 23:00.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The petrol station is located off A308 Straight Road, between The Friary and Ripplesmere Close.
  • There is a Blue Badge parking bay in front of the petrol station shop. There are standard parking bays to the left of the petrol station forecourt, and to the left of the petrol station shop.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • The standard parking bays are located to the left of the forecourt, and to the left of the shop.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • The Blue Badge parking bay is located in front of the shop.
• Paying View
  • There are no parking charges for the car park.
  • Free parking for all users is limited to 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the entrance to the shop.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

• Staff are able to provide assistance at the pumps.
• To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
• An App can be used at this petrol station to inform staff of arrival.
• The App(s) used at this petrol station is/are; fuelService.
• It is not possible to pay at the pump.
• The height of the fuel pump nozzle slot is 115cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the shop .
• The ATM(s) is/are 10m from the Blue Badge parking bay.
• There are bollards on the approach to the ATM(s).
• The minimum width between the bollards is 126cm.
• The height of the bollard(s) is 109cm.
• The bollards contrast visually with the paving.
• The controls/screen heights vary between 88cm and 110cm.
• There is not a lowered ATM available.

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• Comments View
  • There is step-free access to the ATM via the dropped kerb at the entrance to the shop.
  • The approach from the Blue Badge parking bay to the ATM is shown in photograph 4.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located to the right of the shop.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 114cm.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 165cm.
  • The height of the bollard(s) is 109cm.
  • The bollards do contrast visually with the paving.
  • There is not a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance to the shop.
  • The gradient of the ramp/slope is slight.
• Comments View
  • There is a hand sanitiser to the left of the shop doorway (photograph 5).
  • The hand sanitiser is 111cm above the ground.
  • The hand sanitiser may be obstructed by convenience items.

You are on Shop (M&S Simply Food). Skip to the next section.

Shop (M&S Simply Food)

• The majority of aisle widths are not 150cm+.
• Some aisles are obstructed by product bins and racks.
• The type of flooring is tiles.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is high colour contrast between the walls and floor in all walkways.
• The lighting levels are moderate to good.
• Music is played everywhere.
• The till(s) is/are located to the left of the shop.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are moderate to good.
• The chip & pin card machines are accessible from the till(s).
• The height of the till(s) is/are 111cm.
• There is a lowered section at the till(s).
• The height of the lowered section is 90cm.
• There is not a clear knee recess beneath the lowered section of the till(s).
• There is not a hearing assistance system at the till(s).

You are on Eating and Drinking (Wild Bean Café). Skip to the next section.

Eating and Drinking (Wild Bean Café)

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• Location and Access View
  • The following information is for the food and drink kiosk.
  • The food and drink kiosk is located to the left right of the main till points.
  • There is step-free access to the food and drink kiosk.
• Service and Menus View
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 98cm.
  • The height of the tray counter/rail is 56cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
  • The lighting levels are moderate to good.
  • Food and drink orders and payments can be taken at the main till points, or at the food and drink kiosk (Wild Bean Café) left-hand service counter (till point). Food and drinks orders can be collected from the food and drink kiosk (Wild Bean Café) right-hand service counter. Fuel and other items can also be paid for at the food and drink kiosk (Wild Bean Café) left-hand service counter (till point). There is a drinks preparation / condiments / cutlery counter with a surface height 94cm above the floor (photograph 5).

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the entrance, to the rear of the shop, on the far right.
  • This accessible toilet is approximately 12m (13yd 4in) from the entrance to the shop.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is medium.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 163cm x 220cm (5ft 4in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 96cm (3ft 2in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
  • The contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 110cm and 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 97cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 67cm (2ft 2in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is medium.
• Comments View
  • The entrance to the toilet is width restricted to 75cm (photograph 6).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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• Toilet Facilities View
  • The shared toilet is located as designated shared with the accessible toilet.