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BP Penns Lane SF Connect

11 Penns Lane, Sutton Coldfield, West Midlands, B72 1AY

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Access Guide

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Petrol Station Summary

  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • The BPme App can be used to pay for the fuel from your vehicle.

Opening Times

  • Monday 06:00 - 23:00.
  • Tuesday 06:00 - 23:00.
  • Wednesday 06:00 - 23:00.
  • Thursday 06:00 - 23:00.
  • Friday 06:00 - 23:00.
  • Saturday 06:00 - 23:00.
  • Sunday 07:00 - 23:00.

Getting Here

  • By Road View
    • The petrol station is located off the B4148 Penns Lane.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located in front of the store.
    • The car park type is open air/surface.
    • The car park surface is concrete.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 246cm x 490cm (8ft 1in x 16ft 1in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • There are no parking charges for the car park.
    • The car park is free for all users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.

Approach (forecourt)

  • Approach View
    • The surface of the approach is concrete.
    • The whole site slopes up from the forecourt to the store.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService.
  • The height of the fuel pump nozzle slot is 115cm.

ATM(s)

  • The ATM(s) is/are located outside, front left of the shop building.
  • The ATM(s) is/are 8m from the Blue Badge parking space.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 157cm.
  • The height of the bollard(s) is 98cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 86cm and 125cm.
  • There N/A a lowered ATM available.

Outside Access

  • Entrance View
    • This information is for the entrance located to front right of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'M&S SIMPLY FOOD'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 129cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 160cm.
    • The height of the bollard(s) is 98cm.
    • The bollards do contrast visually with the paving.
    • There is a slope with a very easy incline.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.

Shop (M&S Simply Food)

  • The majority of aisle widths are not 150cm+.
  • Some aisles are obstructed by promotional display units.
  • The type of flooring is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The sanitiser is hand held and moveable.
  • The till(s) is/are located far end of the store, left from the entrance.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 91cm.
  • There is a lowered section at the till(s).

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located in the corner of the shop, furthest from, and opposite to the entrance.
    • There is step-free access to the café.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
  • Service Counter(s) View
    • The height of the counter is 91cm.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear corner of the store, opposite the entrance.
    • This accessible toilet is approximately 9m (9yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 103cm (3ft 5in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 85cm.