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BP Rivenhall South Connect

London Road, Witham, Essex, CM8 3HB

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop and by using a phone app.
  • BPme App can be utilised for fuel payments.

Getting Here

  • By Road View
    • Petrol Station is located on the Southbound stretch of the A12.
    • Standard parking and 1 Blue Badge bay .

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located In front of the shop and to the left of the forecourt.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is concrete.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 500cm (7ft 7in x 16ft 5in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
    • The car park is free for all users.
    • Free parking for all users is limited to 30 minutes.
    • Penalty charges may apply after initial free parking period.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

ATM(s)

  • The ATM(s) is/are located to the left hand side of the shop .
  • The ATM(s) is/are 4m from the Blue Badge parking bay.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 133cm.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 90cm and 112cm.
  • There is not a lowered ATM available.
  • There is a slight ramp with tactile paving leading to ATM.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService app.
  • It is not possible to pay at the pump.
  • The height range of the pump controls/screen is 155cm to 167cm.
  • The height of the fuel pump nozzle slot is 110cm.

Outside Access

  • Entrance View
    • This information is for the entrance located to the right hand side of the shop.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the opening is 110cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading to the door threshold.
    • The gradient of the ramp/slope is slight.
    • The width of the ramp/slope is 120cm (3ft 11in).

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the left as you enter the shop.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 95cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is carpet and tiles.
    • The lighting levels are moderate to good.
    • Products are self selected from chilled and heated shelves that range in height from 90cm - 128cm and are paid for at designated Wild Bean Café counter.

Shop

  • The majority of aisle widths are not 150cm+.
  • Some product bins obstruct the aisles.
  • The type of flooring is tiles.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The height of the hand sanitiser(s) is/are 100cm.
  • The till(s) is/are located to the left as you enter the shop.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 100cm.
  • There is not a lowered section at the till(s).
  • There is not a hearing assistance system at the till(s).

Ramp(s) / Slope(s) and Step(s) (Access to Male and female toilets)

  • Ramp / Slope View
    • There is a ramp/slope located beside Blue Badge bay.
    • The ramp/slope is used to access Both Male and Female toilets.
    • The gradient of the ramp/slope is slight.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Standard Toilet(s) (Female Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located externally, to the left of the Petrol Station shop.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the Blue Badge bay.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 70cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Male Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located to the left of the petrol station shop.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the Blue Badge bay.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is no signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 77cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Ramp(s) / Slope(s) and Step(s) (Access to ATM)

  • Ramp / Slope View
    • There is a ramp/slope located beside Blue Badge bay.
    • The ramp/slope is used to access ATM.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.