You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• This petrol station is open 24 hours.
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• Water bowls for assistance dogs are not available.
• There is not a portable hearing assistance system.
• Payment at the petrol station during the day can be made in the shop and by using a phone app.
• Payment at the petrol station during the night can be made at an out of hours counter and by using a phone app.
• The BPme App can be used to pay for the fuel from your vehicle.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The petrol station is located off the Westbound A14.
  • Standard and Blue Badge Parking is available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 440cm (7ft 6in x 14ft 5in).
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 3m (3yd 10in) from the shop entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

• Staff are able to provide assistance at the pumps.
• To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
• An App can be used at this petrol station to inform staff of arrival.
• The App(s) used at this petrol station is/are; fuelService.
• It is not possible to pay at the pump.
• The height of the fuel pump nozzle slot is 105cm.
• The height of the night payment counter is 91cm.

You are on Ramp(s) or Slope(s) (Night Pay Counter). Skip to the next section.

Ramp(s) or Slope(s) (Night Pay Counter)

• There is a ramp/slope located in front of the Night pay counter.
• The ramp/slope is used to access night pay counter.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the shop front as you face it.
• The ATM(s) is/are 22m from the Blue Badge parking bay.
• There are obstructions on the approach to the ATM(s).
• The minimum width between the obstructions is 50cm.
• The height of the bollard(s) is 110cm.
• The bollards contrast visually with the paving.
• The controls/screen heights vary between 95cm and 126cm.
• There is not a lowered ATM available.

You are on Ramp(s) / Slope(s) and Step(s) (ATM(s)). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (ATM(s))

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• Ramp / Slope View
  • There is a ramp/slope located in front of the ATM.
  • The ramp/slope is used to access the ATM.
  • The gradient of the ramp/slope is steep.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located to the right of the shop front as you face it.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 129cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance leading from the forecourt.
  • The gradient of the ramp/slope is steep.

You are on Shop (M&S Simply Food). Skip to the next section.

Shop (M&S Simply Food)

• The majority of aisle widths are 150cm+.
• Some aisles are obstructed by product displays.
• The type of flooring is tiles and stone.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is good colour contrast between the walls and floor in the majority of walkways.
• The lighting levels are moderate to good.
• There are hand sanitisers.
• The height of the hand sanitiser(s) is/are 108cm.
• The till(s) is/are located to the left as you enter.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are moderate to good.
• The chip & pin card machines are not accessible from the till(s).
• The height of the till(s) is/are 91cm.
• There is a lowered section at the till(s).
• The height of the lowered section is 75cm.
• There is not a clear knee recess beneath the lowered section of the till(s).
• There is a hearing assistance system at the till(s).
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 15/08/2022.
• The hearing assistance system was working at the time of testing.

You are on Eating and Drinking (Wild Bean Cafe). Skip to the next section.

Eating and Drinking (Wild Bean Cafe)

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• Location and Access View
  • The following information is for the café.
  • The café is located to the right of the payment tills.
  • There is step-free access to the café.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • The hearing assistance system is not signed.
• Service Counter(s) View
  • The height of the counter is 92cm.
  • There is not a moveable card machine available for payment.
  • The type of flooring in this area is tiles and stone.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located straight ahead as you enter and in the corridor to the right.
  • This accessible toilet is approximately 11m (12yd 1in) from the shop entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 207cm x 220cm (6ft 9in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 140cm (4ft 7in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 167cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 63cm (2ft 1in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 92cm.

You are on Standard Toilet(s) (Female and Male). Skip to the next section.

Standard Toilet(s) (Female and Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead as you enter the shop entrance to the end of the aisle and in the corridor to the right.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the shop entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.