You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• This petrol station is open 24 hours.
• There is a member of staff available for help and assistance.
• Water bowls for assistance dogs are not available.
• There is not a portable hearing assistance system.
• Payment at the petrol station during the day can be made in the shop and by using a phone app.
• Payment at the petrol station during the night can be made in the shop and by using a phone app.
• The BPme App can be used to pay for the fuel from your vehicle. Payment at night may be taken at the night payment (out of hours counter) window. The night payment window is to the left of the shop. The night payment counter is 100cm above the ground. The night payment window has a hearing assistance system. The hearing assistance system was not working at the time of survey.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The petrol station is located off A243 Leatherhead Road, south of Rushett Lane.
  • The is a Blue Badge parking bay to the right of the shop. There are standard parking bays to the left and to the rear of the petrol station forecourt.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located to the left of the forecourt facing the shop.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm (7ft 10in x 16ft 1in).
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are no parking charges for the car park.
  • Free parking for all users is limited to 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 26m (28yd 1ft) from the entrance.

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is bp pulse.
• CCS (Rapid) and CHAdeMO (Rapid) charging is available.
• The electric vehicle charging point(s) is/are located to the left of the forecourt facing the shop.
• Staff are able to provide assistance with the electric vehicle charging points.
• To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
• There is/are 2 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked and signposted.
• The dimensions of the electric vehicle charging bay(s) surveyed are 250cm x 500cm.
• The charging point(s) is/are located to the rear as you approach the bay(s).
• The height range of the electric vehicle charging point controls/screen is 111cm to 117cm.
• The height of the electric vehicle charging point nozzle slot is 90cm.
• Parking charges apply for all users (including Blue Badge holders).
• An app or tap and pay (contactless payment) is required to use the charging points.
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

• Staff are able to provide assistance at the pumps.
• To get help use the Fuel Service App or sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
• An App can be used at this petrol station to inform staff of arrival.
• The App(s) used at this petrol station is/are; fuelService.
• It is not possible to pay at the pump.
• The height of the fuel pump nozzle slot is 115cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the shop, around the corner .
• The ATM(s) is/are 5m from the Blue Badge parking bay.
• There are bollards on the approach to the ATM(s).
• The minimum width between the bollards is 165cm.
• The height of the bollard(s) is 100cm.
• The bollards contrast visually with the paving.
• The controls/screen heights vary between 90cm and 115cm.
• There is not a lowered ATM available.

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• Comments View
  • There is step free access to the ATM via the dropped kerb at the entrance to the shop.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located to the right of the shop.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 130cm.
  • There are bollards at this entrance.
  • The height of the bollard(s) is 101cm.
  • The bollards do contrast visually with the paving.
  • There is not a member of staff available for assistance at this entrance.
  • The bollards were obscured by advertising bollard covers at the time of survey.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • There is a hand sanitiser to the right of the shop doorway (photograph 6).
  • The hand sanitiser is 142cm above the ground.

You are on Shop (M&S Simply Food). Skip to the next section.

Shop (M&S Simply Food)

• The majority of aisle widths are not 150cm+.
• Some aisles are obstructed by product bins and shopping baskets.
• The type of flooring is tiles.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is poor colour contrast between the walls and floor in all walkways.
• The lighting levels are moderate to good.
• Music is played everywhere.
• The till(s) is/are located to the left of the shop.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are moderate to good.
• The chip & pin card machines are accessible from the till(s).
• The height of the till(s) is/are 113cm.
• There is a lowered section at the till(s).
• The height of the lowered section is 91cm.
• There is not a clear knee recess beneath the lowered section of the till(s).
• There is a hearing assistance system at the till(s).
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/08/2022.
• The hearing assistance system was not fully functional at the time of testing.

You are on Eating and Drinking (Wild Bean Café). Skip to the next section.

Eating and Drinking (Wild Bean Café)

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• Location and Access View
  • The following information is for the food and drink kiosk.
  • The food and drink kiosk is located to the right of the main till points.
  • There is step-free access, via lift, to the food and drink kiosk.
• Service and Menus View
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 98cm.
  • The height of the lowered section at the counter is 91cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The height of the tray counter/rail is 63cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
  • The lighting levels are moderate to good.
• Self-Service Counter(s) View
  • The height of the counter is 99cm.
  • The type of flooring in this area is tiles.
  • The lighting levels are low to moderate.
  • The self-service counter is located to the right of the shop (photographs 5 to 7). The self-service counter is 4m from the shop entrance. Drinks orders can be paid for at the main till points, or the food and drink kiosk (Wild Bean Café) order and payment point.
• Self-Service Touchscreens View
  • The touchscreens are 140cm to 155cm from the floor.
  • The touchscreen(s) is/are not height adjustable.
  • There is not a knee recess under the touchscreen(s).
• Comments View
  • Food and drink orders and payments can be taken at the main till points, or at the food and drink kiosk (Wild Bean Café) left-hand till point.
  • Orders can be collected from the food and drink kiosk (Wild Bean Café) service counter on the right.
  • Fuel and other items can also be paid for at the food and drink kiosk (Wild Bean Café) left-hand till point.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the entrance, to the rear of the shop.
  • This accessible toilet is approximately 12m (13yd 4in) from the shop entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is fair.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 208cm x 217cm (6ft 10in x 7ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 144cm (4ft 9in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 91cm (2ft 12in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is fair.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located ahead from the main entrance, to the rear of the shop.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the shop entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is Braille and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are low to moderate.
• Toilet Facilities 2 View
  • The female toilet is located as designated shared with the accessible toilet.