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BP Solihull SF Connect

457 Stratford Road, Solihull, West Midlands, B90 4AA

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a team member available for help and assistance.
  • There is not a team member trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
  • The BPme App can be used to pay for the fuel from your vehicle.

Getting Here

  • By Road View
    • The petrol station is located on the A34 Stratford Road on the Southbound carriageway towards Monkspath.
    • The Blue Badge Bay is to the left and in front of the shop entrance. There is standard parking to the left and right of forecourt, plus some parking at the rear of the shop. Maximum parking is 30 minutes. If you require longer, please speak to a team member.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located to the left, right and rear of the shop/forecourt.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is concrete.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 440cm (7ft 3in x 14ft 5in).
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
    • The marked zone is 110cm on the right and rear.
  • Paying View
    • There are no parking charges for the car park.
    • The car park is free for all users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 113cm.
  • There are not lowered pay at pump screens available.
  • The height of the night payment counter is 80cm.

ATM(s)

  • The ATM(s) is/are located to the right of the shop entrance.
  • The ATM(s) is/are 9m from the from the petrol pump that is nearest to the shop.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 142cm.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast visually with the paving.
  • The height of the ATM(s) controls/screens is 115cm.
  • There is not a lowered ATM available.

Ramp(s) / Slope(s) and Step(s) (ATMs)

  • Ramp / Slope View
    • There is a ramp/slope located to the right of the shop and the ATMs.
    • The ramp/slope is used to access the ATMs.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Outside Access

  • Entrance View
    • This information is for the entrance located to the rear of the forecourt.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'M&S Simply Food'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 137cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 150cm.
    • The height of the bollard(s) is 103cm.
    • The bollards do contrast visually with the paving.
    • There is not a team member available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located to the front of the shop entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Shop (M&S Simply Food)

  • The majority of aisle widths are not 150cm+.
  • Product bins and low baskets with food and confectionery reduce the width of some of the aisles.
  • The type of flooring is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The height of the hand sanitisers range between 112cm and 123cm.
  • The till(s) is/are located to the right and rear of the shop.
  • There is step-free access to the till(s).
  • There is not a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 110cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 85cm.
  • There is a clear knee recess beneath the lowered section of the till(s).
  • There is not a hearing assistance system at the till(s).

Eating and Drinking (Wild Bean Cafe)

  • Location and Access View
    • The following information is for the self-service area.
    • The self-service area is located to the left of the payment tills at the rear of the shop.
    • There is step-free access to the self-service area.
  • Service and Menus View
    • There is a self service counter.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 98cm.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
    • There is a condiment counter at a height of 94cm.

Accessible Toilet(s) (Left Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the rear of the shop on the right, adjacent to the Wild Bean CafĂ© counter.
    • This accessible toilet is approximately 18m (19yd 2ft) from the shop entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 191cm x 150cm (6ft 3in x 4ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 162cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 84cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm (3ft 1in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 72cm.
  • Comments View
    • The Accessible Toilet is also used as a Standard Toilet.