Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop and by using a phone app.
- BPme App can be utilised to pay for fuel at any time.
Getting Here
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By Road
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- Petrol Station is located on the West bound section of The Highway A1203.
Parking
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Parking
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- The venue does not have its own parking facilities.
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Shared Parking
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- There is free parking in MacDonalds car park next door for 1.5 hours.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is visible through the front windscreen.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- It is not possible to pay at the pump.
- The height range of the pump controls/screen is 158cm to 171cm.
- The height of the fuel pump nozzle slot is 115cm.
ATM(s)
- The ATM(s) is/are located to the left hand side of the shop.
- The ATM(s) is/are 15m from the entrance.
- The controls/screen heights vary between 92cm and 116cm.
- There is not a lowered ATM available.
Outside Access
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Entrance
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- This information is for the entrance located to the right hand side of the shop.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are bollards at this entrance.
- The minimum width between the bollards is 196cm.
- The height of the bollard(s) is 110cm.
- The bollards do contrast visually with the paving.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located leading to the door threshold.
- The gradient of the ramp/slope is slight.
Shop
- The majority of aisle widths are 150cm+.
- Some product displays obstruct the aisles.
- The type of flooring is tiles.
- There are mats in aisles that might be perceived as holes.
- There is poor colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 120cm.
- The till(s) is/are located to the left as you enter the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 121cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 97cm.
- There is not a clear knee recess beneath the lowered section of the till(s).
- There is not a hearing assistance system at the till(s).
Eating and Drinking (Wild Bean cafe)
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Location and Access
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- The following information is for the café.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 96cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.
- Products are self selected from chilled/heated cabinets that range in height between 60cm - 176cm and paid for at dedicated Wild Bean Café counter.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s) (Female and Male)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the left rear as you enter the shop.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 18m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 74cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.