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A27 - Emsworth Services - BP - Petrol Station

A27 Westbound, Emsworth Bypass, Emsworth, PO10 7BW

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the shop, on the right hand side.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located at the rear of the shop, on the right hand side.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located to the left of the forecourt.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

ATMs

  • There is one ATM.
  • The ATM is located to the left of the shop entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 90cm and 120cm.

Petrol Station

  • Parking View
    • The petrol station has designated Blue Badge and standard parking bays.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 3m from the petrol station entrance.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: using an app.
    • Fuel pump nozzle holsters are at a height of 120cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with step-free level access.
    • Other facilities available on the forecourt include: paper towel dispensers, a tyre pressure machine and a water pump.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 490cm (depth).
    • The nozzle holster is at a suitable height for a wheelchair user.
  • Entrance View
    • There is step-free access via slope into the shop.
    • The slope has a slight gradient.
    • There are double automatic doors.
    • The doors open by sliding.
    • The width of the opening is 126cm.
    • The doors have a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are under 120cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays and additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
    • Some flooring is shiny.
    • There may be background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the left from the shop entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has a television, windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 112cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is also a Wild Bean Café counter payment counter which was surveyed.
    • The payment counter is located to the left from the shop entrance.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 99cm.
    • There is not a lowered section at the counter.
    • The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 99cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Self-service checkouts are available.
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 144cm to 165cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 130cm.
    • The height of the loading area is 92cm.
    • The height of the packing area is 99cm.
    • The card payment machine is at a height of 92cm.
    • Assistance is available at the self-serve checkouts.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the shop, on the right hand side.
    • The distance from the shop entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 84cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 250cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 70cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin has a push tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 82cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 110cm and 150cm from the floor.
    • The height of the baby change facility when in use is 108cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.