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A590 - Greystones Services - BP - Petrol Station

A590, Grange Over Sands , LA11 6RJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left of the payment counter.
    • The toilet with adaptations has no transfer space available.
    • Male step-free standard toilet facilities are located to the left of the payment counter.

Petrol Station

  • Parking View
    • The petrol station has designated Blue Badge and standard parking bays.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 248cm (width) x 475cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 252cm.
    • The nearest designated bay is 16m from the petrol station entrance.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: sounding the horn and using an app.
    • Fuel pump nozzle holsters are at a height of 116cm.
    • It is not possible to pay at the pump.
    • Other facilities available on the forecourt include: a tyre pressure machine and a jet wash.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via ramp into the shop.
    • The ramp has a steep gradient.
    • The ramp is over 150cm wide.
    • There is a handrail on the right going up.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 89cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • Some aisles did have obstructions at the time of the survey, these included: product bins and additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
    • There may be background noise.
    • There is product signage.
    • Some signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the right after entering.
    • Signage is not provided for the counter.
    • The height of the counter is 101cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 82cm.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 101cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Eating and Drinking (Subway)

  • Location and Access View
    • Subway is to the left after entering the petrol station shop.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The payment counter was surveyed.
    • The counter is located straight ahead after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 89cm.
    • The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 106cm.
    • The payment machine is portable.
  • Service View
    • This area also has a touchscreen ordering service and staff who can provide assistance with ordering.
    • Menu types include: wall-mounted, wall-mounted (digital), online and mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs without armrests, benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location View
    • The toilet surveyed is located to the left of the payment counter.
    • The distance from the entrance is 19m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 132cm (width) x 188cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the left as you face the toilet.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 87cm from the floor.
    • There is no emergency alarm.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 122cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.