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A14 - Newmarket Services - Westbound - BP - Petrol Station

A14 Westbound, Newmarket, CB8 0XG

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead from the entrance, at the rear of the shop.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located ahead from the entrance, at the rear of the shop.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

ATMs

  • There is one ATM.
  • The ATM is located on the front left external shop wall.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards and a kerb.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 95cm and 130cm.

Petrol Station

  • Parking View
    • The petrol station has designated Blue Badge and standard parking bays.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is signposted and has markings which are faded.
    • The Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 3m from the petrol station entrance.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Fuel pump nozzle holsters are at a height of 120cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with stepped access.
    • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers, a tyre pressure machine and a water pump.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via slope into the shop.
    • The slope has a slight gradient.
    • There are double automatic doors.
    • The doors open by sliding.
    • The width of the opening is 128cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
    • There is background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the use of large glazed walls.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the left from the entrance.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 93cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.
    • Self-service checkouts are available.
    • The self-service checkout surveyed was a standard touchscreen.
    • The height of the touchscreen display ranges from 133cm to 156cm from the floor.
    • The touchscreen has the following accessibility aids: a volume control and a Call for Assistance button.
    • The height of the scanner is 125cm.
    • The height of the loading area is 75cm.
    • The height of the packing area is 75cm.
    • The card payment machine is at a height of 93cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located ahead from the entrance, at the rear of the shop.
    • The distance from the shop entrance is 13m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 210cm (width) x 215cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin has a push tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 64cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 80cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 178cm from the floor.
    • The height of the baby change facility when in use is 97cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.