Access Guide
Overview
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About
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- This is a community centre with multiple services available.
- Facilities available in the venue include: a sports hall, a multi-function space for hire, private business conference rooms and a café.
- All community hub services are on the ground floor.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Bracknell.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located opposite the reception area in the corridor on the right.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located opposite the reception area at the end of the corridor, in the standard toilets.
- The male and female step-free standard toilet facilities are located opposite the reception area at the end of the corridor.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located opposite the reception area in the corridor on the left.
- Parent and baby changing facilities are located opposite the reception area at the end of the corridor.
Parking
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Car Park
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- The car park is located in front of the Binfield Health and Community Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 237cm (width) x 490cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 6m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 237cm (width) x 490cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The charging points require an online account.
- There are 2 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 237cm (width) x 490cm (depth).
- The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require an online account.
- The nearest Blue Badge charging point is 2m from the main entrance.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Blue Badge bays.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the Binfield Health and Community Centre.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key pad at a height of 91cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 138cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 116cm.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 108cm.
- The second door has a low visual contrast.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Reception
- The reception is located straight ahead from the main entrance.
- The distance from the main entrance is 6m.
- There is step-free level access to the reception.
- The height of the reception desk is 79cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- Furniture available in this area includes: coffee tables.
- The seating and tables are fixed.
Eating and Drinking (Blue Mountain Café)
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Location and Access
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- The café is located ahead from the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are available on a board.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the right, past the seating area.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Blue Mountain Cafe Outdoor Patio)
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Location and Access
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- The outdoor seating area is located to the left of the counter.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The door is easy to open.
- The width of the opening is 135cm.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Room (The Hall)
- The room is located to the left of the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 170cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Room (Starling Room)
- The room is located behind the reception area and to the right.
- The distance from the main entrance is 11m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 170cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Room (Community Meeting Room - Swift Room)
- The room is located along the corridor opposite the Blue Mountain Café.
- The distance from the main entrance is 16m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located opposite the reception desk.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from reception is 4m.
- The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the facility are 298cm (width) x 380cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The transfer space on the right as you face the toilet is 140cm.
- The transfer space on the left as you face the toilet is 70cm.
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 182cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is a detachable shower head.
- The shower controls are twist/turn.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 105cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 133cm from the floor.
- A privacy screen is available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located opposite the reception desk.
- The distance from the main entrance is 8m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a twist turn mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 108cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 78cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- The height of the baby change facility when in use is 101cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room
- The room surveyed is located opposite the reception, next to the standard male toilets.
- The distance from the main entrance is 10m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 76cm.
- There is a wash basin and a paper towel dispenser in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin and a nappy/incontinence items bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
