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Boots

The Lexicon, 19-23 Braccan Walk, Bracknell, RG12 1BE

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Access Guide

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Overview

Entrance

  • This entrance is located on Braccan Walk in the Lexicon shopping centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 225cm.
  • The doors have a low visual contrast.
  • The minimum width between the security barriers is 235cm.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • The visual contrast between the shelving and floor varies between low and high.
    • There is no (or very little) background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Seating available on this floor includes: high stools.
    • Customers can obtain online items from the customer desk beside the self-service checkouts, towards the rear left of the store.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The checkout area is located towards the rear left of the store.
    • There is step-free level access to the checkout area.
    • The venue has self-serve touchscreens and a customer service counter.
  • Self-Service Touchscreens View
    • The self-service touchscreen surveyed was checkout 1.
    • The height of the loading area is 64cm.
    • The height of the self-serve touchscreen display ranges from 90cm to 120cm from the floor.
    • The height of the scanner is 95cm.
    • The height of the packing area is 64cm.
    • The cash payment machine is at a height of 85cm.
    • The card payment machine is at a fixed height.
    • The card payment machine is at a height of 102cm.
    • Assistance is available at the self-serve checkouts.
    • The width of the exit barrier opening is (cm).

Lift

  • The lift surveyed is located towards the rear of the store on the left.
  • The distance from the entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 150cm (width) x 185cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Counter (Pharmacy - First Floor)

  • The counter is located on the first floor opposite the lift.
  • The distance from the lift is 11m.
  • There is step-free level access to the counter.
  • The height of the counter is 116cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 98cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Area (Opticians and Hearingcare - First Floor)

  • The Opticians is located on the first floor.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • Services available in this area include: Eye tests, hearing tests and prescription glasses.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: desks.
  • The desks are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.