Access Guide
Overview
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About
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- Facilities available in the venue include: swimming pools, a gym, sports hall, squash courts, spa, soft play (Playworld), dance studios, football pitches, and athletics track.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest parking is located in front of the building.
- The nearest train station is Bracknell.
- The nearest bus station is Bracknell Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: Playworld, the dance studios, male and female changing rooms, the swimming pool, and spa.
- Access throughout may include manual doors and doors permanently held open.
- Floors G - 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located in the swimming pool changing village, on the first floor.
- All toilets with adaptations have a right hand transfer space.
- Ambulant toilet facilities are located in the changing village by the swimming pool, on the first floor.
- The male and female step-free toilet facilities are located in the café on the ground floor.
- The male and female step-free toilet facilities are located in the dry side changing area.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located in the swimming pool changing village, on the first floor.
- Standard changing facilities are located in the swimming pool changing village (first floor) or by the dance studios (ground floor).
- Parent and baby changing facilities are located in the swimming pool changing village, on the first floor.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located in the male and female dry side changing area.
- Standard shower facilities are located in the changing rooms next to the dance studios and the swimming pool.
Parking
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Car Park
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- The car park is located at the front and right side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 505cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 86cm.
- The nearest designated bay is 7m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 134cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 134cm.
- The second set of doors have a high visual contrast.
Reception
- The reception is located to the left as you enter.
- The distance from the entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 104cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the size of the space.
- There are security barriers with a wider opening which are operated by key card.
- The width of the standard turnstiles is 50cm. There is an accessible gate located to the left of the standard turnstiles. This gate is 98cm wide and bypasses the standard turnstiles.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: Playworld, the dance studios, the dry side changing area, the swimming pool, spa.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Eating and Drinking (Café)
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Location and Access
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- The café is located ahead as you enter the leisure centre.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are handheld, available on a board, digital and displayed on the counter.
- The following dietary requirements can be catered for: lactose free and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 98cm.
- There is not a lowered section at the counter.
- The counter has a television.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas and high stools.
- Furniture available in this area includes: tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Gym
- The gym is located ahead as you enter, through the restaurant and to the right.
- There is step-free level access into the gym.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 165cm.
- There is step-free level access throughout.
- Access throughout may include uneven surfaces and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
- There is Technogym equipment available including a row machine, chest press and shoulder press machine that have a moveable seat for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
- The lockers for the gym are located opposite the gym entrance.
Changing Area (Dry Side)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located opposite the gym entrance.
- The distance from the entrance is 50m.
- The most accessible route to the changing area has a steep ramp or slope and doors permanently held open.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- Female facilities are available next to the male changing area.
Shower with Adaptations (Changing Area - Male - Dry Side)
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Location and Access
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- The shower surveyed is located in the male dry side changing area.
- The distance from the changing area entrance is 12m.
- The most accessible route to the shower has step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 89cm.
- The door has no lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The facility has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There was no shower head at the time of survey (May 2025).
Spa Facilities (Forest Spa & Wellness)
- The spa is located to the right as you enter and to the end of the sloped corridor.
- Facilities available include; a hot tub, a sauna, a steam room, a changing area and a toilet with adaptations.
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Sauna
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- The sauna surveyed is located to the rear right side of the spa.
- The most accessible route to the sauna has a slight ramp or slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 80cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is no emergency alarm.
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Steam Room
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- The steam room was in use at the time of survey (May 2025), and could not be surveyed.
Lift
- The lift surveyed is located to the right after reception and to the end of the corridor.
- The distance from the main entrance is 28m.
- The most accessible route to the lift has slight ramps or slopes and doors permanently held open.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 125cm.
- The internal dimensions of the lift are 155cm (width) x 117cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs
- The stairs surveyed are located to the right after reception and to the end of the corridor.
- The ground floor and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (First Floor - Swimming Pool - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor in the swimming pool changing village.
- The distance from the lift is 18m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 167cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has varying visual contrasts.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 114cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.
Changing Places (First Floor - Swimming Pool)
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Location and Access
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- The Changing Places facility surveyed is located on the first floor in the swimming pool changing village.
- The distance from the lift is 25m.
- The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 262cm (width) x 370cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- There is one coat hook.
- The coat hook is 152cm from the floor.
- A privacy screen is not available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Area (First Floor - Changing Village - Wet Side)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located on the first floor, ahead as you exit the lift.
- The distance from the lift is 20m.
- The most accessible route to the changing area has step-free level access and doors permanently held open.
- There is step-free level access into the changing area.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 73cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, a changing bench and baby change facilities.
- There are not lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 94cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are ambulant toilet facilities available.
- The ambulant cubicle has a horizontal grab rail on the left.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
Pool (Competition Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the tiered bench seating.
- Access throughout this area may include uneven surfaces and slippery surfaces.
- The flooring is shiny.
- Seating available around the pool includes: benches.
- The seating is fixed.
- There is an emergency alarm at poolside.
- Lighting levels vary due to the size of the space.
- Access into the water is via a ladder.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: manual hoist and wet side chair.
- There are 3 swimming pools at this venue in total.
